• Handle cash and financial transactions including deposits and withdrawals.• Manage store and restocking merchandise using the POS system and MS Excel.• Greet and Address customer issues, following standard protocols and escalating complex cases as needed.• Opening and closing of store, along with managing and restocking the inventory.• Excelled in high-pressure retail settings during weekends, Black Friday, and Boxing Day, adeptly managing heavy customer traffic, long queues, and minimal support.• Efficient at multitasking and dealing with multiple customers at the same time. • Ranked as a top-performing salesperson by demonstrating exceptional sales prowess and surpassing the target for the month of December 2023.

• Documentation, labelling and filing for residents’ clothes, personal belongings, and devices using MS Excel.• Answering phone calls for stocking the nursing products and documenting the products provided using a spreadsheet.• Monitoring and recording temperatures, ensuring proper working and basic fixing of call bells, alarms, and other devices.• Assisting the dementia-stricken people and ensuring clean and sanitized area.• Providing excellent customer service to the resident’s family.

• Greeting, interacting, and engaging students and visitors during the event. • Provide administrative support to various events. Maintaining records of inventory using MS Excel and reporting the event. • Replying to the emails and redirecting them to the respective department when required. Scheduling appointments for the students.• Providing food bank to the registered students and recording it in the spreadsheet and updating the stock database.

• Resolving complaints and queries on phone calls and emails in a professional manner. • Explaining the parking plans and giving recommendations based on their need. • Connecting and collaborating with the volunteers and participants.• Assisting with the parking payment and fine payments using standard procedures.• Handling financial transactions, documenting the fine way off and maintaining the record using spreadsheets.

• Ensured client satisfaction by greeting and interacting with clients.• Resolving complaints and queries on phone calls and emails in a professional manner. • Reporting, filing and collaboration of data using MS Excel.• Handling financial transactions like withdrawals, deposits, paying bills and collecting payments. Documenting and filing expenses and transactions.• Understanding customer’s needs and paying attention to the detail and design products accurately as per description such as posters, cards, wedding invitations, banners, etc. to ensure client satisfaction and provide recommendations. • Data entry for the stock and sales along with assisting with the administrative.• Handling clients and resolving their complaints and queries politely and calmly to ensure client retention.