Mohammed Rikhath Mohideen Email & Phone Number

Bengaluru, Karnataka, India

Established and lead a diverse global shared services organization, providing extensive coverage in Americas, APAC and EMEA. Oversee Branch's comprehensive end-to-end order-to-cash, credits, and collections processes, managing globally distributed teams and ensuring 24/5 FinOps Business support.Led a comprehensive multi-system implementation and.

During my tenure as an independent advisor to startups, I made significant contributions to the success of two stealth mode start-ups based out of Singapore. Key accomplishments include:- Compiled research data and delivered impactful presentations, showcasing key findings and recommending optimizations. These insights helped the start-ups make informed.

Bengaluru, Karnataka, India

• Manage the drafting of contracts and order forms from inception all the way to execution for domestic and international commercial SaaS agreements.
• Build and maintain strong cross-functional partnerships to ensure a swift and successful deal cycle.
• Enforce proper configuration of billing and product provisioning of subscriptions for online and enterprise customers.
• Ensure timely delivery and accurate invoice and payment cycle for all customers (globally).
• Establish appropriate controls and ensure compliance with governing financial and tax regulations (globally).
• Manage the collections strategy for the B2B and B2C customer portfolios globally.

Bengaluru Area, India

- Responsible for the management and support of Premium Tier A and A+ customer accounts in India, and Asia excluding Japan- Drive resolution/mitigation for Sev1 issues and Service Incidents, coordinating with Support Engineers, Product Experts, Business and Platform/ Product Development Group team members.- Provide on-going updates to internal teams and.

Bangalore

• Operations Management
• Developed a framework to integrate multiple Pricing, billing and operational systems into one. Directed cross functional teams on implementation of automated pricing tool; resulting in a more integrated dynamic product.
• Worked and coordinated with various cross functional teams to automate all manual product launch approval processes; these lead to reduced time to market and faster revenue recognition.
• Developed and designed a dashboard to identify customers with contracts consisting of End of Sale products; this helped the product managers to make end of sale transitions proactively.
• Designed and implemented quality check mechanism for translations of order forms and sales collaterals in various international languages as a vendor manager.
• Directed operational analysts to streamline various operational processes enabling reduced turnaround time in business activities, faster revenue recognition amongst other factors.Package and Price Management &.

Bangalore

• Coordinate with multiple departments including product development, marketing, finance, sales operations and legal to introduce new products into the market.
• Single Point of Contact for custom deal structures, pricing and pricelist management, product approvals, systems integration testing for new products.
• Responsible for End of Life/End of Sale products transitions.

Bengaluru Area, India

• Successfully handled one of the largest client portfolios of more than 90 installed base customers owning P&L of >$2 Million from the Bay Area as Account Manager.
• Achieved top rating for client satisfaction as relationship manager for emerging customer group; consistently maintained andenhanced the revenue contribution of the clients.
• Liaised with sales rep to design customized deals to suit the clients’ needs; this helped in increased customer satisfaction andretention.Strategic SalesDevised and implemented sales strategies of Akamai Technologies.
• Proactively identified key target segments for higher sales bid conversion rate; resulting in increase of sales revenue.
• Developed and implemented strategic cross selling initiatives; this enabled to enhance the revenue by 25% on a year on year basis.
• Published internal white papers for the Sales vertical – Streamlining the sales case studies for each division; enabling better directed pre sales pitch.

Bengaluru Area, India

- Responsible for market development, prospect research, lead identification and qualification. - Proactively generated qualified first appointments; enabling the sales team to achieve the quarterly sales targets.

Post Graduate Diploma In Marketing Management, Marketing/Marketing Management, General

Bba, Business Administration