Server Migration (Windows): -- On Premises to Azure- On Premises to AWS EC2- Azure to AWS- On Premises to AWS-SDDC- AWS-SDDC to AWS EC2Automation (PowerShell): - - Application deployment automation (monthly maintenance and ad-hoc) onto 100's of application servers which reduces the manual intervention completely and no human errors.- Printers list in the domain on all the servers every week.- DHCP backup in xml every week for all the DHCP servers in the AD- Automated Asset management of all the AD Objects (filtered as per the requirement) every week.- Backup Agent installation automation using AD (Group Policy).Tools: -- SolarWinds Deployment and Maintenance (NPM, NCM, SAM, VM, Logging, Asset Modules). - Custom reports monitoring using SAM Module. (SolarWinds) - Custom monitoring for Synology NAS, UPS, Riverbed devices etc.,(SolarWinds)- Service-Now Administration - Asset Management (Servers and Storage) (SNOW) - Customizing the Self-Service Portal (SNOW) - Integrating Service Now with SolarWinds (SNOW) - Integrating Service Now with AWS Cloud Watch (SNOW)Improvements: -- Synology NAS configuration and reducing the Windows server for the locations with Share only access.- Standardizing the Group Policies and cleaning up the unnecessary ones in the forest.- Role Based access implementation limiting the access to the required resource to increase security.- SSO implementation of the tools to access throught OKTA for increased security with MFA.

Monitoring: (Using Traverse tool by Kaseya)− Configuring and monitoring resource usage alerts in servers and taking necessary actions either to reduce the usage or to increase the resource availability.− Configuring network device for Ping response, round trip time and MPLS usage to alert the respective people during the warning/critical statuses.− URL monitoring (HTTP and HTTPS) configuration.Wintel Administrator:− Managing VM’s using Hyper-V and VMware. Also, the servers from MS Azure.− Configuring and managing the servers for the RF scanners used in warehouses.− Servers of Labor Mover, VOC devices managing using MS Azure.− Patching the servers every month as per the scheduled downtime provided by each location/facility. (Patching using the predefined procedures in the VSA tool).− Server migration from 2008 to 2012 R2.Projects: − Domain integration – Migration of small domains into a parent domain.Others:− Ticketing & Monitoring Tool: VSA and Traverse by Kaseya.

- Provided first level resolutions to incident logged and provided help via emails, telephone communications to end users.- Diagnosed, troubleshoot and resolve a range of software, hardware and connectivity issues.- Excelled in asking probing questions and researching, analysing and rectifying problems.- Took up the initiative to train the members of team.- Active Directory and Computer Management- Group Policy Management- Network file and print Share- PC Refresh and Image Refresh- G Suite Administration supportOthers:− Ticketing Tool: Service Now.− Network Monitoring: NNMi by HP.− Server Monitoring: SCOM and Zenoss.− Symantec Endpoint security - Basic administration tasks.− Knowledge base articles updating for the newly reported issues.− Basic knowledge on Network devices, such as Netgate, Cisco Routers, 3 COM Switches etc.,

- Provided first level of resolution to incident logged via telephone communication to end customers.- Transfer the issues to a service centre for hardware diagnosis/replacement.- Performed testing to understand the working of the devices (Laptops, Single function and Multi-function printer devices, LFD, SSD and Flash Devices).- Prepared knowledge base articles for the process.