Sarmad Al Chalabi Email & Phone Number

Nevada, United States

+ Changed the company's strategy and culture, in just a few months, from project-based to SaaS product-driven following agile methodologies which led to 12X product development speed and efficiency and increased profits.+ Increased the MRR by 300% by driving company's product suite closer to the product-market fit, we started to see all of these signs: Easier Sales & Higher RenewalsHigher Engagement & Lower ChurnCustomer AdvocacyPremium Pricing AcceptedRising Net Promoter Score+ Delivered a new software that differentiated the company from 100% of other competitors in the just few months.+ Delivered 64 features that are user’s pain-point driven that improved the user experience which led to increase the customer retention to 90% and were the main reasons for closing deals with Saudi Aramco, Chick-Fil-A, General Dynamic and 6 other large corporations.+ Hired and built product, development, sales and marketing teams, mentored young employees and helped them achieve excellence at their work.+ Created an efficient, positive and solution-oriented work culture where everyone’s contribution and extra effort is noticed and appreciated which led to improved team members productivity by 200%.

San Francisco Bay Area

+ Directed the development and launch of Amplitude's new product suite, resulting in more than 800% increase in annual recurring revenue (ARR).+ Grew Amplitude's user base by an average of 50% year-over-year, making it the leading digital analytics platform for product managers.+ Led the development of Amplitude's new product features, resulting in a 40% increase in user engagement.+ Developed and implemented Amplitude's new product pricing strategy, resulting in a 15% increase in average revenue per user (ARPU).+ Launched Amplitude's new self-service onboarding program, resulting in a 25% decrease in customer support costs.+ Spearheaded the implementation of a new product management methodology, resulting in a 20% increase in product quality.

San Francisco, California, United States

London, England, United Kingdom

+ Converted cloud-based global financial services web/mobile app products with negative profits to positive and generated $50M+ in revenue last year by improving business strategy, analysis, user experience optimization and making accurate technical and business decisions for the products.+ Planned and organized the migration of the products to more cost-effective cloud and mobile application development architecture options, which resulted in 73% reduced overall cost.+ Worked closely with the CEO and translated stakeholders requirements into real features and implemented them in the best feasible way to achieve success.+ Created the strategy to optimize experience for users on mobile devices using responsive design, which resulted in 30% improvement in conversion and 61% increase in revenue/customer.+ Led cross-functional teams throughout the end to end development in an agile environment.+ Managed teams of product managers, agents, customer service and marketing in different countries and time zones.+ Directed the updates of product’s features to comply with the fast-changing compliance rules in the various regions where we operate in North America, Europe and MENA regions. + Built and scaled teams, hired and mentored bright and passionate product and marketing managers, engineering leads and user experience designers

United Arab Emirates

+ Grew the small startup to be the biggest e-commerce website in the middle east until it was bought by Amazon for $580 Million+ Led cross-functional teams to scale the ecommerce and SaaS products and incorporated features based on market demands which resulted in taking 40% of the market share.+ Drove the business to success by researching/analyzing the competitors and market/customer needs followed by the right implementations, which increased market share to 40% in the UAE.+ Responsible for the transformation of Souq.com from a listing based auctions platform to a catalog based fixed price platform and steering the company towards personalization of customer shopping experience, which increased customer engagement by 65% in account creation and 23% increase in revenue from associated email campaigns.+ Laid out the strategy to optimize experience for customers on mobile devices using responsive design, in lieu of building new mobile apps which resulted in 20% improvement in conversion and 47% increase in revenue/customer. + Achieved 9% improvement in cart conversion by reducing barriers around coupon redemption on cart, highlighting trust factors.+ Built teams, hired and mentored bright and passionate product and marketing managers, engineering leads and user experience designers

United Arab Emirates

United Arab Emirates

United Arab Emirates