Riley Johnson Email and Phone Number
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Professional Technical Account Manager with a talent for strategic design and implementation of custom projects while demonstrating effective verbal and written communication. Ability to gain a clear understanding of client needs and drive proactive cross-department communication.
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Premier Support ConsultingAdobe Mar 2021 - PresentLehi, Utah, United States-Delivering Technical and Business consulting engagements focused on implementation guidance, troubleshooting, and desk side coaching for clients utilizing Adobe Analytics, Adobe Target, Adobe Experience Platform, and Customer Journey Analytics
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Associate Technical Account ManagerAdobe Aug 2020 - Mar 2021Lehi, Utah, United States
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Project ManagerInfotrax Systems Nov 2018 - Jul 2020Orem, Uto Gather requirements for custom changes to producto Create user stories and success criteria for custom projectso Manage the progress in development, QA, and implementing custom projectso Manage hours dedicated and used by development teamo Work closely with client in an agile organization structureo Strategize and plan work for each quarter -
Technical SupportInfotrax Systems Oct 2017 - Jul 2020Orem, Uto Manage and direct the work on client submitted tickets of software bugs or custom software changeso Facilitate cross-functional communications between development teams and support to ensure code fix resolves bugso Thoroughly tests each code change implemented by developers in Test, Preview, and Production environmentso Provide thorough and timely communications and updates to clients with updates on development and testing progress and resultso Participate in bi-weekly customer executive status stand-upso Trouble shoot and resolve credit card processor issueso Trouble shoot and resolve issues with 3rd party API callso Regular execution of SQL queries to return custom data sets for customerso Navigate through client system and server logs to investigate reported issueso Responsible for after-hours work 1 week per month (on call 24/7)
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Human Resources And Payroll ManagerInfotrax Systems Jul 2015 - Oct 2017Orem, Utaho Solely responsible for managing and processing payroll semi-monthlyo Monitor and audit employee usage on corporate cell phone and gym membershipo Active member of the Wellness Committee that promotes general wellness that includes monthly challengeso Created and actively maintained complex excel report to track credits every employee receives to purchase their own equipmento Audit payroll every month to ensure payment and deduction accuracyo Manage and audit life insurance premiums and electionso Manage and audit health insurance premiums and elections
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Human Resources InternMetasource Oct 2014 - Jun 2015Draper, Utaho Trusted to work with confidential employee informationo Create and maintain complex excel reports for auditing employee deductions and insurance billso Oversaw recruiting and onboarding for the Draper and Pennsylvania officeo Assisted in the implementation of an insurance overhaul in 2015o Distributing, collecting, verifying, and submitting over 200 insurance enrollment formso Managed 300+ employee files and payroll information -
Human Resources InternMetasource Jul 2011 - Sep 2012Draper, Uaho Trusted to work with confidential employee informationo Create and maintain complex excel reports for auditing employee deductions and insurance billso Oversaw recruiting and onboarding for the Draper and Pennsylvania officeo Assisted in the implementation of an insurance overhaul in 2015o Distributing, collecting, verifying, and submitting over 200 insurance enrollment formso Managed 300+ employee files and payroll information
Riley Johnson Skills
Riley Johnson Education Details
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B.S. It Business Management -
Alta HighschoolGenerals
Frequently Asked Questions about Riley Johnson
What company does Riley Johnson work for?
Riley Johnson works for Adobe
What is Riley Johnson's role at the current company?
Riley Johnson's current role is Premier Support Technical Consulting at Adobe focused on Web Marketing Technology (Adobe Analytics, Adobe Target, Adobe Experience Platform (AEP), and Customer Journey Analytics (CJA)).
What is Riley Johnson's email address?
Riley Johnson's email address is ri****@****sys.com
What is Riley Johnson's direct phone number?
Riley Johnson's direct phone number is +180143*****
What schools did Riley Johnson attend?
Riley Johnson attended Western Governors University, Alta Highschool.
What are some of Riley Johnson's interests?
Riley Johnson has interest in Management, Technology, Education, Snowshoeing, Poverty Alleviation, Hiking, Human Resources, Mountain Biking.
What skills is Riley Johnson known for?
Riley Johnson has skills like Customer Service, Leadership, Human Resources, Training, Microsoft Excel, Time Management, Payroll, Employee Benefits, Employee Relations, Adp Payroll, Onboarding, Powerpoint.
Who are Riley Johnson's colleagues?
Riley Johnson's colleagues are Bruno Del Rosso, Yolanda Scott, Ari Yanna, Harman Jot, Tsuyi Chen, Kamil Gençoğlu, Andrea G.
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Riley Johnson
Full-Time Marketing Student | Content Creator | Youtuber | Freelance ModelAtlanta, Ga -
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