Riley Silva Email & Phone Number

Azusa, California, United States

Los Angeles County, California, United States

-Perform the tasks and responsibilities assigned by an event planner, such as ordering catering, decorating an event space, testing lighting and microphones, and running general errands to aid the event planner and other members of the team.-Act as point of contact and liaison between customers, catering, bartending, florists, and venue managers.-Ensure consistency in communication and performance via monitoring coordinator timeline, proofreading invoices/contracts, and contributing to the company's social media and marketing presence.

Los Angeles, California, United States

-Responsible for checking in current Members, troubleshooting their issues, pitching Memberships as ticket buyers and ticket holders check in, and roaming the exhibit spaces to facilitate organic engagement opportunities in order to both acquire and cultivate these groups.-Work closely with direct supervisors to actively cultivate and acquire Members through approaching and greeting visitors in an effort to sell Memberships, solicit donations, and advise on benefits and programming at the Natural History Museum and the LA Brea Tar Pits.-Inputted and maintained confidential member information through ACME software, cultivating a database to better target member exclusive events and offers.

United States

- Managed a store with daily sales of over $30,000 by conducting daily operational routines, such as directing a team of 50+ on maintaining a clean, organized, and pleasant retail experience. - Provided regular feedback to direct reports alongside store manager, district manager and zone director on how to handle influx of store units, gross sales, and customer traffic.- Received formal training in conflict resolution, customer service, inclusion, diversity, equity, compliance with human resources policies and procedures, recruiting, and training staff. providing regular feedback to direct reports,

United States

- Learned all aspects of the company’s subdivisions (buying office, distribution centers, corporate office, marketing department)- Developed leadership skills by acting as Assistant Store Manager, running the sales floor and stockroom, scheduling staff, developing employees, and hiring new associates. - Studied and mastered all business acumen required to run a profitable retail store (freight forecasting, talent sourcing, sales projections, payroll) and was extensively evaluated by the company to determine my discernment.

Diamond Bar, California, United States

Pomona, California, United States

- Provided informational, referral, and clerical assistance to student residents by answering phone calls, replying to emails, providing housing tours, assisting with lockouts, organizing move-ins and move-outs, handling student accounts, and distributing their personal mail.- Professionally coordinated written communication between university departments, such as financial aid, dining services, and cash office in regards to student payments and housing contracts. - Handled student accounts by assisting with confidential information such as payment plans, account holds, and any prorated refunds on canceled contracts.

Pomona, California, United States

- Organized and maintained confidential data for over 3,000 program participants, such as participant names and personal information, arrival and departure times, and any special accommodations needed for their stay.- Provided informational, referral, and clerical assistance, including answering questions, answering phone calls, lost and found services, filing, key inventory, running errands, compiling statistical data, ect., as assigned. - Interacted with other campus offices and personnel in a helpful and professional manner as necessary for the needs of the conference guests, Conference Services, and/or University Housing Services.

United States

-Well versed in all aspects of the kitchen -Cooked, served, and cleaned for customers -Trained new associates -Worked along side kitchen managers to direct and assign tasks to employees