Director Research - It/Is Infrastructure & Operations - Workshops
CurrentResearch, Diagnostics & Workshops to Systematically Improve Your IT Department
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@infotech.com
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Joseph Riley is listed as Operations Management and Information Technology Leadership at Info-Tech Research Group, a with 777 employees, based in Greater Seattle Area, United States. AeroLeads shows a work email signal at infotech.com and a matched LinkedIn profile for Joseph Riley.
Joseph Riley previously worked as Director Research - IT/IS Infrastructure & Operations - Workshops at Info-Tech Research Group and Regional IT/IS End-User Experience Manager at Hewlett Packard Enterprise. Joseph Riley holds Bs, Ms And Mba, Engineering/Science Studies, Operations/Organizational Management And Business Administration from Usaf Academy (Bs), Erau (Ms), Lsu (Mba) -- Pmp, Itil/Itsm & Other Certifications.
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I present myself as a proven goal and results oriented professional with vast global experience in high tech industry from individual contributor to manager of managers. My soft and hard skill sets are highly transferable across most industries to meet or exceed most organizational needs—I am a true ‘utility’ team player and professional. I have worked predominately in the information technology industry with great success leading multifaceted design, build, run, continuous improvement activities, and project/program/portfolio management.Well versed in customer-centric engagement, I am adept at managing both internal and external business relations, activities and expectations for win-win outcomes. Skilled at capturing attention, developing interest, cultivating desire and motivating action to continuously improve business operations I thrive on inclusive shared-victories and accountable business outcomes. Recognized for always maintaining a strategic and comprehensive view of the big picture I am equally lauded for keeping focus and following-through on the details of short term objectives, tactics and targets that underpin a given vision, mission and strategy. I thrive in situations that demand discipline and rigor ‘in the box’ as much as they demand creativity and innovation ‘outside the box’. Given my proven skills and accomplishments--strategic visioning, operations / process improvement, superior team building and optimizing business efficiency / effectiveness--achieved through deep learning and broad progressive experience coupled with diverse accredited degrees (BS, MS, MBA, etc.) and certifications (TQM, PMP, ITIL, etc.), I am enthusiastic and ready for opportunities to work hard at work worth doing. I appreciate your inquiry and would truly appreciate the opportunity to explore life's greatest reward with you--"Far and away the best prize that life has to offer is the chance to work hard at work worth doing".
Listed skills include Program Management, Project Management, Operations Management, Business Analysis, and 46 others.
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A career timeline built from the work history available for this profile.
United States
Research, Diagnostics & Workshops to Systematically Improve Your IT Department
Regional Field Leader/Manager accountable for End-user IT Services, program and project management activities for NW, MW and Remotes Regions; organized, trained, equipped and employed over 200 employees and managed vendors/partnerships to consistently exceed keyboard to cloud Key Performance Metrics (KPIs) and Service Level Agreements (SLAs) supporting multi-billion dollar Total Contract Value (TCV) IT contract--top tier performing region.
Charged with full responsibility and accountability to recover a failing business unit with multi-million dollar TCV at risk; successfully rebuilt and recovered business unit and site group operations--including 100% team acquisition/renewal, development, management--to restore and then exceed KPIs, SLAs and customer expectations/satisfaction. Recovered and then sustained top-tier performance metrics with recognition as Region's MVP and subsequent promotion to Regional Leader/Manager.
New business opportunity identification, pursuit, acquisition, development and IT project/program delivery management for Western United States and Asia-Pacific Regions. Managed highest volume and most effective/efficient IT infrastructure project deliveries measured by TCV, on-time, profit and project ROI statistics.
Electronics Data Systems contract consultant/engineer (TekSystems, N-Link and LATEOTT)...provided ITO gap analysis, design, contract standards application and/or reconciliation, transition and build-out management for largest intranet and ITO contract in industry history--$10B TCV. Supported, contributed to and enabled the most cost effective and efficient regional transition in multi-billion dollar account.
Diverse leadership/management responsibilities, ranging from Associate Professor in Silicon Valley to Advanced-On-The-Ground Commander (ADVON) assignments worldwide, for technical and non-technical operations. Among most decorated company grade officers in USAF during tenure, selected as "High-Flight Top 5%" of all company grade officers for Command HQ broadening and grooming--Top Secret security clearance.
Other employees you can reach at infotech.com. View company contacts for 777 employees →
Andrea Malick
Colleague at Info-Tech Research GroupToronto, Ontario, Canada
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Joe Heinicke
Colleague at Info-Tech Research GroupSavage, Minnesota, United States
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Shannon Donato
Colleague at Info-Tech Research GroupGreater Toronto Area, Canada
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Ryan Sweet
Colleague at Info-Tech Research GroupLondon, Ontario, Canada
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Heather Leier-Murray, Mba
Colleague at Info-Tech Research GroupCanmore, Alberta, Canada
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Matthew Westbrook
Colleague at Info-Tech Research GroupDetroit Metropolitan Area, United States
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Jason Abbott
Colleague at Info-Tech Research GroupWaterdown, Ontario, Canada
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Tammy Chapman
Colleague at Info-Tech Research GroupLondon, Ontario, Canada
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Arzoo Wadhvaniya
Colleague at Info-Tech Research GroupLondon, Ontario, Canada
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Tom Hawley
Colleague at Info-Tech Research GroupSan Antonio, Texas Metropolitan Area, United States
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Quick answers generated from the profile data available on this page.
Joseph Riley works for Info-Tech Research Group.
Joseph Riley is listed as Operations Management and Information Technology Leadership at Info-Tech Research Group.
AeroLeads has found 1 work email signal at @infotech.com for Joseph Riley at Info-Tech Research Group.
Joseph Riley is based in Greater Seattle Area, United States while working with Info-Tech Research Group.
Joseph Riley has worked for Info-Tech Research Group, Hewlett Packard Enterprise, Hp, Electronic Data Systems, and United States Air Force.
Joseph Riley's colleagues at Info-Tech Research Group include Andrea Malick, Joe Heinicke, Shannon Donato, Ryan Sweet, and Heather Leier-Murray, Mba.
You can use AeroLeads to view verified contact signals for Joseph Riley at Info-Tech Research Group, including work email, phone, and LinkedIn data when available.
Joseph Riley holds Bs, Ms And Mba, Engineering/Science Studies, Operations/Organizational Management And Business Administration from Usaf Academy (Bs), Erau (Ms), Lsu (Mba) -- Pmp, Itil/Itsm & Other Certifications.
Joseph Riley is listed with skills including Program Management, Project Management, Operations Management, Business Analysis, Business Strategy, Business Process Improvement, Change Management, and Crisis Management.
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