Riley O. Email & Phone Number

Chicago, Illinois, United States

Entered and maintained large datasets using industry standard database systems, achieving 99% accuracy in data entry.Conducted thorough research and recorded and managed data on restaurant activities for over 1,000 leading chains, enhancing operational insights.Collected and verified critical and correct data from 8+ sources, including websites and social media, to ensure comprehensive and accurate reporting.Designed and implemented surveys and facilitated effective data collection, ensuring high response rates.Reviewed and verified data for consistency and completeness, successfully reducing entry errors.Updated and documented data changes, maintaining an organized system for easy retrieval and compliance with company standardsCollaborated cross-functionally to streamline data processes, improving workflow efficiency.Adhered to strict data confidentiality policies, achieving a 100% compliance rate in data management practices for sensitive information.

Various

Developed expertise in data management and data integrity through various volunteer roles.Entered and managed guest, senior service, and medical data for events like brunches and luncheons, ensuring accurate records, enterprise data, supplier management, and feedback collection.Performed administrative tasks, including interpersonal communication, schedule management, project planning, and database updates, maintaining data quality in electronic health records and clinical data systems.Organized and maintained library collections by retrieving, sorting, and shelving books while ensuring data accuracy in item master software within the school and church library systems.Gained proficiency in the Dewey Decimal System, contributing to the accuracy of library catalogs.Managed inventory for fundraising events, planned and executed projects and campaigns, conducting physical counts, verifying tags, and ensuring precise supplier data and event logistics in item master and data management systems. .Collected, verified, and updated inventory data to enhance record accuracy.Oversaw daily animal care records in a lab setting, ensuring the accuracy of medical data, feeding schedules, and environmental preparations.Maintained consistent data integrity across care routines for animal health and behavior monitoring.

Elmhurst, Illinois, United States

Entered, scanned, filed, organized, and managed digital data records for over 1,000 client files, implementing data verification systems that reduced discrepancies.Processed and tracked customer data, ensuring accurate data entry in the company database management system and maintaining a high on-time communication rate regarding order status.Documented completed tasks and changes or updates to record data for fluent cross-functional collaboration.Resolved customer inquiries using Microsoft Office and entered transactions accurately, contributing to an increase in overall satisfaction.Cross-functionally collaborated with teammates and management to troubleshoot discrepancies and increase workflow efficiency.

Elmhurst, Illinois, United States

Ensured accurate data entry during the processing of daily transactions, maintaining a 90% error-free rate. Managed and processed inventory data for 500+ products, optimizing stock through effective database management practices.Trained 3+ new employees in financial data processing and cash register operations, enhancing operational efficiency and contributing to a reduction in onboarding time.

Kenosha, Wisconsin, United States

Followed strict protocols for management related to inventory and financial data verification in the company’s database management system, ensuring accuracy and contributing to a reduction in incidents. Assisted in troubleshooting system discrepancies, improving overall operational efficiency.Collaborated with team to cover various areas of the store and meet customer needs, increasing customer satisfaction rate.

Bachelor Of Arts - Ba, English Language And Literature, General, 3.6

Awards: Sigma Tau Delta, Dean’s List 2020, 2021, 2022 (top 10%) Conducted qualitative research, data entry, data verification, and data.

Copywriting, Seo, B2B, Email, Chatgpt & Portfolio Creation

Kova is currently taking nine courses with Udemy to get a better grasp of copywriting and copyediting in areas of social media management.