• Act as the primary customer-facing liaison to approx. 180 dealerships across eight states in various business hierarchies, ranging from small (20 person) to Fortune 500 entities to help manage relationships, improve sales, inventory, and optimize overall participation & renewals in multiple programs• Advise on how to best engage with company platforms while getting feedback on how to improve internally to match customer needs• Prospected through analyzing data and customer challenges, gave presentations of business offerings to both technical and non-technical management, and then closed with C-Suite executives• Trained staff and upper management on how to fully utilize and improve multiple program operations, including the implementation of new digital technologies• Collaborate across several internal departments such as sales, marketing, operations, and finance to help develop innovative solutions and increase company revenue by expanding customer offerings• Create analytical datasets to drive engagement to improve strategic alignment between customer objectives and technical internal solutions

• Oversaw partnerships with ownership and leadership to maximize multiple revenue streams, vehicle production, and achieve targets across various KPIs• Collaborated cross-functionally to help come up with creative solutions to customer pain points and issues daily

• Consulted C-Suite Executives on multiple performance metrics including financial statements, customer service scores, inventory, advertising funds, and competitive performance

• Served as the main point of contact to customer ownership to assist in all areas of retail development including forecasting retail sales objectives, managing monthly allocation, creating digital marketing plans, and training to ensure revenue objectives attainment and profitability

• Organized and executed an annual charity golf tournament benefiting the Boys and Girls Club of Metro Denver, raising over $30,000• Managed budgets and timelines to ensure successful event outcomes• Led a team of eight in securing over 50 professional sponsors, marketing, and coordinating event-day operations

• Independently grew a new account into the company’s third largest revenue source nationwide which led to becoming the number one account executive in revenue growth for the company eight months in a row• Built and maintained relationships with multiple customers nation-wide by addressing client specific needs and providing tailored solutions• Helped increase the ‘hotshot’ product offering by over 400% within the first year

• Spearheaded the expansion of the first annual event for Phi Sigma Kappa benefiting the Boys and Girls Club of America• Calculated annual budgets and ensured they were adhered to, in coordination with the event project timeline• Led a committee of more than 30 to handle multiple tasks involving obtaining sponsors, marketing, managing social media accounts, and organizing event-day operations• Coordinated professional sponsorship and marketing of the event• Increased donations to more than $6600 in the charity’s second year, up 106% raised in the first year

A Homeland Security organization that develops and delivers Emergency Response and Terrorism Reactionary plans and exercises in partnership with governments, military services, and private sector entities.•Primary digital communication specialist that produced the redesigns and content updates for the company website, and managed company social media outlets to include editorial planning•Managed the design and content development for various company brochures used for prospective clients

An event hosting company which owns several restaurants, nightclubs, and bars throughout Washington, D.C.•Utilized in person and online communication resources to promote company services, such as event hosting•Developed client relationships by managing day-to-day client communication with consistent, timely responses•Conducted research analysis for integration software solutions that led to the implementation of lean business operations

•Supervised and planned weekly schedules for a staff of 14 to handle check-ins and application procedures•Greeted and communicated with over 350 membership families consisting of approximately 1000 patrons to ensure a positive experience, supplemented by bi-weekly meetings with board members to discuss club issues