Mario Giovanni Rincon Dondi
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Mario Giovanni Rincon Dondi Email & Phone Number

Tier 2 Senior Technical Support at Diligent
Location: Greater Vancouver Metropolitan Area, Canada 4 work roles 3 schools
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✓ Verified Jul 2026 3 data sources Profile completeness 86%

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Current company
Diligent
Role
Tier 2 Senior Technical Support
Location
Greater Vancouver Metropolitan Area, Canada
Company size
2801 employees

Who is Mario Giovanni Rincon Dondi? Overview

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Quick answer

Mario Giovanni Rincon Dondi is listed as Tier 2 Senior Technical Support at Diligent, a with 2801 employees, based in Greater Vancouver Metropolitan Area, Canada. AeroLeads shows a matched LinkedIn profile for Mario Giovanni Rincon Dondi.

Mario Giovanni Rincon Dondi previously worked as Mainframe Developer at Ibm and Sales Management Advisor at Ibm. Mario Giovanni Rincon Dondi holds Postgraduate Degree, Information Technology from Douglas College.

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Email format at Diligent

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Diligent

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Profile bio

About Mario Giovanni Rincon Dondi

Experience as Developer and Applications Support with more than 8 years history of working in IBM.Recent post-baccalaureate diploma on web and mobile app design and development.Skilled in Java, C#, PHP, SQL, DB2, PLI, JCL, TSO/ISPF, OPC, Jira, ServiceNow and Github.

Current workplace

Mario Giovanni Rincon Dondi's current company

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Diligent
Diligent
Tier 2 Senior Technical Support
Vancouver, BC, CA
Website
diligent.com
Employees
2801
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4 roles

Mario Giovanni Rincon Dondi work experience

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Tier 2 Senior Technical Support

Diligent

Vancouver, Bc, Ca

Mainframe Developer

Ibm

Guadalajara Area, Mexico

Sales Incentives Systems Experienced in Level 3 support of sales incentives batch cycle applications.Involved in all stages of SDLC of different modules using DB2, JCL and PL/IResolved issues in production batch abends and handled queries and requests from users.Involved in Unit, Integration and UAT testing.

Nov 2016 - Jul 2021

Sales Management Advisor

Ibm

Guadalajara Area, Mexico

Enabled sales managers success through insight and analytics.Performed sales execution and management activities.Provided information and advice to sales managers based on roadmap and sales stages

Dec 2015 - Nov 2016

Applications Operations Analyst

Ibm

Guadalajara Area, Mexico

Mainframe Applications Support Experienced in Level 2 support of critical financial applications.Monitored batch jobs and application stability to meet SLA obligations.Analyzed jobs output, error messages and program code to determine cause of failure.Determined recovery steps and work with other teams to resolve the issue and get batch running again.Worked on change management and deployment execution for new business needs.Performed quarter close processing planning and scheduling.Implemented client requirements in database and IBM webpage of products lifecycle support.

Oct 2012 - Dec 2015
Team & coworkers

Colleagues at Diligent

Other employees you can reach at diligent.com. View company contacts for 2801 employees →

PF Peter Frank Csoor Peter Frank Csoor Colleague at DiligentBudapest, Hungary View → BF Brendan Foyle-Ostorga Brendan Foyle-Ostorga Colleague at DiligentVancouver, British Columbia, Canada View → P. Parinita . Parinita . Colleague at DiligentKarnataka, India View → SD Sasha Dillon Sasha Dillon Colleague at DiligentIreland View → VC Vivienne Chen Vivienne Chen Colleague at DiligentGreater Sydney Area, Australia View → MV Menesh Vekaria Menesh Vekaria Colleague at DiligentLondon, England, United Kingdom View → AH Ali Hammoud Ali Hammoud Colleague at DiligentSydney, New South Wales, Australia View → AC Alisa Cano, Mba Alisa Cano, Mba Colleague at DiligentBondville, Vermont, United States View → AN Andras Nyeste Andras Nyeste Colleague at DiligentHungary View → CC Claire Clague Claire Clague Colleague at DiligentLiverpool, England, United Kingdom View →
3 education records

Mario Giovanni Rincon Dondi education

FAQ

Frequently asked questions about Mario Giovanni Rincon Dondi

Quick answers generated from the profile data available on this page.

What company does Mario Giovanni Rincon Dondi work for?

Mario Giovanni Rincon Dondi works for Diligent.

What is Mario Giovanni Rincon Dondi's role at Diligent?

Mario Giovanni Rincon Dondi is listed as Tier 2 Senior Technical Support at Diligent.

Where is Mario Giovanni Rincon Dondi based?

Mario Giovanni Rincon Dondi is based in Greater Vancouver Metropolitan Area, Canada while working with Diligent.

What companies has Mario Giovanni Rincon Dondi worked for?

Mario Giovanni Rincon Dondi has worked for Diligent and Ibm.

Who are Mario Giovanni Rincon Dondi's colleagues at Diligent?

Mario Giovanni Rincon Dondi's colleagues at Diligent include Peter Frank Csoor, Brendan Foyle-Ostorga, Parinita ., Sasha Dillon, and Vivienne Chen.

How can I contact Mario Giovanni Rincon Dondi?

You can use AeroLeads to view verified contact signals for Mario Giovanni Rincon Dondi at Diligent, including work email, phone, and LinkedIn data when available.

What schools did Mario Giovanni Rincon Dondi attend?

Mario Giovanni Rincon Dondi holds Postgraduate Degree, Information Technology from Douglas College.

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