Mario Giovanni Rincon Dondi

Mario Giovanni Rincon Dondi Email and Phone Number

Tier 2 Senior Technical Support @ Diligent
Vancouver, BC, CA
Mario Giovanni Rincon Dondi's Location
Greater Vancouver Metropolitan Area, Canada
About Mario Giovanni Rincon Dondi

Experience as Developer and Applications Support with more than 8 years history of working in IBM.Recent post-baccalaureate diploma on web and mobile app design and development.Skilled in Java, C#, PHP, SQL, DB2, PLI, JCL, TSO/ISPF, OPC, Jira, ServiceNow and Github.

Mario Giovanni Rincon Dondi's Current Company Details
Diligent

Diligent

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Tier 2 Senior Technical Support
Vancouver, BC, CA
Website:
diligent.com
Employees:
2801
Mario Giovanni Rincon Dondi Work Experience Details
  • Diligent
    Tier 2 Senior Technical Support
    Diligent
    Vancouver, Bc, Ca
    View
  • Ibm
    Mainframe Developer
    Ibm Nov 2016 - Jul 2021
    Guadalajara Area, Mexico
    Sales Incentives Systems Experienced in Level 3 support of sales incentives batch cycle applications.Involved in all stages of SDLC of different modules using DB2, JCL and PL/IResolved issues in production batch abends and handled queries and requests from users.Involved in Unit, Integration and UAT testing.
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  • Ibm
    Sales Management Advisor
    Ibm Dec 2015 - Nov 2016
    Guadalajara Area, Mexico
    Enabled sales managers success through insight and analytics.Performed sales execution and management activities.Provided information and advice to sales managers based on roadmap and sales stages
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  • Ibm
    Applications Operations Analyst
    Ibm Oct 2012 - Dec 2015
    Guadalajara Area, Mexico
    Mainframe Applications Support Experienced in Level 2 support of critical financial applications.Monitored batch jobs and application stability to meet SLA obligations.Analyzed jobs output, error messages and program code to determine cause of failure.Determined recovery steps and work with other teams to resolve the issue and get batch running again.Worked on change management and deployment execution for new business needs.Performed quarter close processing planning and scheduling.Implemented client requirements in database and IBM webpage of products lifecycle support.
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Mario Giovanni Rincon Dondi Education Details

Frequently Asked Questions about Mario Giovanni Rincon Dondi

What company does Mario Giovanni Rincon Dondi work for?

Mario Giovanni Rincon Dondi works for Diligent

What is Mario Giovanni Rincon Dondi's role at the current company?

Mario Giovanni Rincon Dondi's current role is Tier 2 Senior Technical Support.

What schools did Mario Giovanni Rincon Dondi attend?

Mario Giovanni Rincon Dondi attended Douglas College, Tecnológico De Monterrey, California State University-Fullerton.

Who are Mario Giovanni Rincon Dondi's colleagues?

Mario Giovanni Rincon Dondi's colleagues are Safeeldin Mohammed, Vidit Shukla, Soumya Pallavi, Regan P., ⚪️daniel S., Roger Luna, Sheila Sarmento.

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