Richard Rock Email & Phone Number

Aurora, CO, US

San Francisco, California, US

I work with a world-class team of enablement and learning design professionals to design and develop the content and curriculum that our sellers need to be relevant, participate, and create customer success and value. I'm honored to be able to support our best-in-the-industry sellers with the right learning at the right time.

San Francisco, California, US

I lead a team of incredibly talented and passionate learning designers, program managers, and onboarding leaders to design and develop the content & curriculum for all of our selling roles globally. We put our learners and their needs at the center of our Agile design process to ensure every seller can get productive fast and achieve career success.

San Francisco, California, US

San Francisco, California, US

San Francisco, California, US

Denver, Colorado, US

Affiliate Professor at Metropolitan State University of Denver working in the Communication Arts & Sciences department where I help students maximum their potential and perform at their personal best through the application of communication research, principles, and competencies.

Austin, Texas, US

• Defined and built the Oracle Client Advisor Practice which provides Oracle’s top accounts with a trusted strategic advisor to realize the full value of their investment in Oracle's products, service, and support. Led.
• Directly influenced $227M in license revenue over 3 year period with 975% return on investment
• Increased customer satisfaction by 27% deploying 30 client advisors into more than 40 key and lead accounts
• Program has become a global standard for building trusted, strategic relationships with top customers
• Developed and rolled out the Executive Sponsor program, a program to systematically assure active, long-term, executive sponsors in North America Sale’s top 1000 accounts.

Austin, Texas, US

Led the sales, solution architecture, project management and delivery teams for the Enterprise Collaboration and Content Management services organization delivering solutions based on best-in-class products including Oracle Portal, Oracle Webcenter, Oracle Content Management, Oracle Collaboration Suite and Oracle Imaging and Process Management. Directed.

Austin, Texas, US

Led the transformation of North America Sales and Consulting from product to solution and value selling. Responsible for co-developing Oracle’s change management and operational improvement strategy “Insight” program, focused on improving customer value while generating operational efficiencies. The program transformed the culture to emphasize customer.

Austin, Texas, US

Established Middleware Architecture services consulting practice focused on growing middleware product include with practices in portal, wireless, security, integration, collaboration, and content management. Responsible for pre-sales, project management, and service delivery for team of 70 pre-sales and delivery consultants spanning multiple product and.

Austin, Texas, US

Built and ran a 45 person consulting practice of core technologists for Oracle Consulting’s Western Region. Delivered $16M in services revenue at a 52% margin.

Ran a system implementation business for retail and long-term care pharmacy clients, including Evergreen Pharmaceuticals, Pharmacy Corporation of America, and Sunscript.

US

Ran the service, operations, and development functions of a software ISV focused on long-term care and retail pharmacy.

Managed AP, AR, pricing, and billing functions. Supervised IT functions.

Arlington, Virginia, US

Worked in a satellite communications facility. Served our country.

Master’S Degree, Communication And Leadership

Bachelor Of Science, Applied Social Science And Communications