Richard Rock Email and Phone Number
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I have a passion for helping people perform at their personal best to drive change, organizational performance, and customer success.I have been at the forefront of change programs that help sales people deliver superior customer value and build trusted, long-term, customer executive relationships.
Salesforce
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- salesforce.com
- Employees:
- 1
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Vice President, Global Content & CurriculumSalesforce Oct 2020 - PresentSan Francisco, California, UsI work with a world-class team of enablement and learning design professionals to design and develop the content and curriculum that our sellers need to be relevant, participate, and create customer success and value. I'm honored to be able to support our best-in-the-industry sellers with the right learning at the right time.
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Senior Director, Global Content & CurriculumSalesforce Aug 2020 - Oct 2020San Francisco, California, UsI lead a team of incredibly talented and passionate learning designers, program managers, and onboarding leaders to design and develop the content & curriculum for all of our selling roles globally. We put our learners and their needs at the center of our Agile design process to ensure every seller can get productive fast and achieve career success.
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Senior Director, Learning Experience Design & Delivery, Global Sales OnboardingSalesforce Mar 2018 - Jul 2020San Francisco, California, Us
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Senior Director, Platform EnablementSalesforce Aug 2017 - Feb 2018San Francisco, California, Us
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Director, App Cloud Enablement At SalesforceSalesforce Oct 2015 - Jul 2017San Francisco, California, Us
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Affiliate ProfessorMetropolitan State University Of Denver Jul 2015 - Jul 2018Denver, Colorado, UsAffiliate Professor at Metropolitan State University of Denver working in the Communication Arts & Sciences department where I help students maximum their potential and perform at their personal best through the application of communication research, principles, and competencies. -
Graduate StudentManaged Leave To Complete A Masters Degree Jan 2013 - May 2015
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Vice President, Oracle Client Advisor ProgramOracle 2008 - 2012Austin, Texas, UsDefined and built the Oracle Client Advisor Practice which provides Oracle’s top accounts with a trusted strategic advisor to realize the full value of their investment in Oracle's products, service, and support. Led the teams for Telco, Manufacturing, Financial Services, and Retail and expanded product revenues by partnering with field sales and Key Accounts groups over a three-year period. • Directly influenced $227M in license revenue over 3 year period with 975% return on investment• Increased customer satisfaction by 27% deploying 30 client advisors into more than 40 key and lead accounts• Program has become a global standard for building trusted, strategic relationships with top customers• Developed and rolled out the Executive Sponsor program, a program to systematically assure active, long-term, executive sponsors in North America Sale’s top 1000 accounts. -
Vice President—Enterprise Collaboration And Content ManagementOracle 2006 - 2008Austin, Texas, UsLed the sales, solution architecture, project management and delivery teams for the Enterprise Collaboration and Content Management services organization delivering solutions based on best-in-class products including Oracle Portal, Oracle Webcenter, Oracle Content Management, Oracle Collaboration Suite and Oracle Imaging and Process Management. Directed all business development, proposal development, and final negotiations for professional services. Led forecasting activities as well as career development and mentoring. Grew practice to 100+ full-time consultants generating $20+M annually. Integrated Stellent acquisition, maximizing customer and employee retention.
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Solution Specialist Senior Director—Technology Business UnitOracle 2002 - 2006Austin, Texas, UsLed the transformation of North America Sales and Consulting from product to solution and value selling. Responsible for co-developing Oracle’s change management and operational improvement strategy “Insight” program, focused on improving customer value while generating operational efficiencies. The program transformed the culture to emphasize customer relationships, customer value, and the solution selling required to be successful with Oracle’s broad portfolio or products and services. Implemented the execution model, operational measurement discipline, and corporate training regimen to enable the transformation. The Insight Program generated $100M+ in technology sales annually and is currently a global go-to-market standard for customer-focused solution selling.
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Senior Practice Director—Advanced Technology SolutionsOracle 1999 - 2001Austin, Texas, UsEstablished Middleware Architecture services consulting practice focused on growing middleware product include with practices in portal, wireless, security, integration, collaboration, and content management. Responsible for pre-sales, project management, and service delivery for team of 70 pre-sales and delivery consultants spanning multiple product and service domains. Developed and launched several successful sales campaigns based on Oracle Consulting Service Offerings netting over $9 Million in total revenue.
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Practice Manager—Core Technology ServicesOracle 1998 - 1999Austin, Texas, UsBuilt and ran a 45 person consulting practice of core technologists for Oracle Consulting’s Western Region. Delivered $16M in services revenue at a 52% margin.
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Owner/OperatorPure Computing, Inc. 1995 - 1998Ran a system implementation business for retail and long-term care pharmacy clients, including Evergreen Pharmaceuticals, Pharmacy Corporation of America, and Sunscript.
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Director Of OperationsRna, Inc. 1992 - 1995UsRan the service, operations, and development functions of a software ISV focused on long-term care and retail pharmacy. -
Back Office And It SupervisorAdvanced Pharmaceuticals, Inc 1991 - 1992Managed AP, AR, pricing, and billing functions. Supervised IT functions.
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Sergeant - Satellite Communications TechnicianUs Army 1986 - 1991Arlington, Virginia, UsWorked in a satellite communications facility. Served our country.
Richard Rock Skills
Richard Rock Education Details
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Gonzaga UniversityCommunication And Leadership -
Colorado State UniversityApplied Social Science And Communications
Frequently Asked Questions about Richard Rock
What company does Richard Rock work for?
Richard Rock works for Salesforce
What is Richard Rock's role at the current company?
Richard Rock's current role is Vice President, Global Content & Curriculum at Salesforce.
What is Richard Rock's email address?
Richard Rock's email address is ri****@****cle.com
What is Richard Rock's direct phone number?
Richard Rock's direct phone number is +130347*****
What schools did Richard Rock attend?
Richard Rock attended Gonzaga University, Colorado State University.
What are some of Richard Rock's interests?
Richard Rock has interest in Social Services, Children, Economic Empowerment, Education, Environment, Science And Technology, Human Rights.
What skills is Richard Rock known for?
Richard Rock has skills like Enterprise Software, Professional Services, Strategy, Crm, Business Intelligence, Solution Selling, Solution Architecture, Saas, Cloud Computing, Integration, Enterprise Architecture, Consulting.
Who are Richard Rock's colleagues?
Richard Rock's colleagues are Priyanki Majumder, Adam Pifer, Charly Arguindegui, Shane Yuan, Hamza Ahmed, Hadrian Engel, Linh Ba.
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