Christopher Easley Email & Phone Number

89108

As an educationally seasoned business professional and technician, with close to 20 years plus in technology, entertainment, telephony, facilities, location services, system administration, content-creator and editor, music producer and Dj, sound-lighting/audio-visual, cabling, and business services (marketing, b2b promotional). This focus to educate, and support each step with professionalism, has come with many sleepless nights and a defined belief, that he was the one to be given the grief of struggle so others could be given a chance to have life.

San Diego Ca, Las Vegas, Nv

Director of Marketing and PromotionBusiness conglomerate in Media / Tech and cuisine. Look for fully established portfolio in coming months.

Las Vegas, Nevada

- Ensures that all client/user support calls and service requests are handled or escalated in a timely manner.- Provides advanced support for all systems including software and hardware for all platforms, used in a Healthcare environment. Evaluates problems and makes determination/isolation, analyzing problem data, performing data analysis.- Manages strategy and changes to Asset Management and Ticketing Application templates and content libraries to SYSAid system.- Perform all duties in a manner that ensures the I.T. Department will meet or exceed the measurable objectives for each location. Coaching IT team members and provide performance feedback.- Plan and implement large scale desktop deployment and remote management tools, relative to Healthcare industry.Daily activity management of Support Team and verification of all projects within IT Support team.- Supports application software upgrades and guides users on their operation. When required, coordinates with vendors on training solutions for the company users.- Upgrades the different software packages to solve user technical problems and increase their productivity.

Las Vegas, Nevada Area

Support of Casino Operations PC Imaging, Configuration and Deployment Server Back up and Maintenance Active Directory, Group Policies, and Access/SQLMicros - Point of Sales terminalsAS400Applications support for LANDesk, VMware, AS400. Casino Applications Bravo-Genesis, Aristocrat applications.

Las Vegas, Nv

 Directs the installation, repair and maintenance of single and multi-line systems, residential service, outside plant and central office activities within a specified geographic area, including typical and advanced communications services such as Key, PBX, Centurylink Internet, and Prism IPTV services to customers. Team Management - Develops an effective staff by motivating, training, and evaluating employees, and drove initiative for team goals and productivity, in a high volume client demand. CenturyLink Prism Installations, VPN, Computer system and application setup, configuration and deployment.  Monitors workload and manages work schedules to insure labor efficiency and meet service demands (i.e., overtime, weekends, evening work, etc.). Coordinates proper completion of service orders by their due date, handling of customer complaints and repairs. Computer and Infrastructure support - Administer updates and terminal updates to computer systems and switches onsite.  Ensured that all company equipment is inspected and routinely maintained according to established specifications to minimize equipment failures and out of service reports. Perform quality and productivity reviews, and serving as point of contact for customer complaints. Actively promote the sale of CenturyLink products and services. Contribute to a positive Company image within the Las Vegas communities by ensuring that prompt, courteous service is given to customers and acting as the Company's representative within the community.

N. Las Vegas,Nv

Within this position I have managed a property of up to 600 units. The area marketing and promotion we have contributed to, have increased the growth of the facility over 10 points within the last 2-3 years. Along with direct projects to the facility, I have built team relations with the DOT program promoted by corporate office. Our facility was one of the 1st in Nevada to test the program and we successfully pushed the program to help increase the amount of rental trucks in the overall Las Vegas Area.

Greater San Diego Area, Las Vegas, Los Angeles, Ca

DJ