Rishab Sharma Email and Phone Number
An ICT Engineering graduate with a strong work ethic and a wealth of expertise in technical support and troubleshooting. Additional strong knowledge of operating systems, software, and hardware management. Ability to collaborate with a group that takes care in creating trustworthy, high-quality systems and services support.A certified Telecommunications Network Engineer with Cyber-Security as sub- major. Experienced with network device configurations over CLI and GUI environment, servers, virtualisation, and different services in ITIL environment. Configured different network devices from different vendors. Have a passion to learn new and explore more. Key responsibilities• Performing all hardware and system installation, diagnosis, repair, maintenance, and upgrades while assuring optimal workstation performance.• Conducting analysis and diagnosis of common PC issues for end users, and providing advice and solutions.• Experienced resolving tickets on first call.
-
It SupportRoyal Agricultural Society Of Nsw Mar 2023 - PresentSydney, New South Wales, AustraliaThis is my role where I'm the first level as well as the level of escalation to 2nd level (when required) of contact of all inside and outside customers and handling all administrative tasks:Th administrative tasks includes:Azure administration support and governanceApplication and Database monitoringSecurity health monitoringRollout and support of new Azure servicesSupport and management of compute platformsConfiguration and capacity management for Azure subscriptionsAssist with Azure cloud migration initiativesReview new Azure service requestsThese are the following Teams I can see myself professional within an organization1- User Management Team2 -Intune Application Creation and Deployment/Assignment Team3 - Service Administration - The real Intune Admins 4 - MAM Team5 - Device/Profile Management Team6 - Conditional Access Team7 - Company Resource Access Team8 - Software Update Management Team9 - Intune Admin10 - O365 Admin
-
Technical Support EngineerSecom Technology Nov 2022 - Feb 2023Kingsgrove, New South Wales, AustraliaMy responsibility was to help customers with software, hardware, and networking problems. I was in charge of providing telephone and email support to the clients. Answering incoming calls, providing timely and effective problem-solving, and helping other Level 1 with handling the IT issues was my everyday task.Deciding what level of response is required in response to phone or email requests for IT support from clients. Providing network, computer, server and peripherals troubleshootingDocumentation on the client site should be updated.Verifying that client backup software is running and backup jobs are running properly on a regular basis.Applications used on daily basis- - ConnectWise Ticketing system- Kerio Control Firewall- Kerio Operator- Kerio Mail- RDC (Remote Desktop Connection), Hyper-V, Team Viewer- Active Directory, DHCP- N-Able -
Junior Network EngineerElectromag Wireless Solutions Pvt Ltd Aug 2018 - Mar 2019Sydney, AustraliaWorked as an administrator to develop and handle disaster recovery plans, installing a wide range of network equipment, keeping the network secure and up-to-date including licensing of all software and securities. • Troubleshooting Operating Systems, Applications & Hardware issues• Writing up documentation and processes • Keeping network secure and up to date including licensing of software• Cloud and Desktop Support using AWS• Worked over VMware and different Virtualisation SoftwareAccomplishments – • Using Amazon Web Service in workplace environment• Hardware and Software installations and support
Rishab Sharma Education Details
-
Bachelor Of Engineering - Be (Honours)
Frequently Asked Questions about Rishab Sharma
What company does Rishab Sharma work for?
Rishab Sharma works for Royal Agricultural Society Of Nsw
What is Rishab Sharma's role at the current company?
Rishab Sharma's current role is ICT Engineer (Sub-major - Network Security) from UTS.
What schools did Rishab Sharma attend?
Rishab Sharma attended University Of Technology Sydney, Tafe Nsw.
Not the Rishab Sharma you were looking for?
-
-
-
Rishab Sharma
Melbourne, Vic -
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial