Results-Driven Sales representative with 4+ years of experience in sales and customer service and a track record of exceeding targets. I help companies build strong client relationships and drive revenue growth.Some examples of my results include:🏡Enhanced lead qualification rate at Sapia.ai by 150% within the first six months through a rigorous process, ensuring the delivery of high-quality leads to Account Executives.🏡 Exceeded weekly quotas at Platinum Property Estate Agents through 350+ cold calls and 200+ face-to-face client interactions, bringing in 5+ new clients per week.🏡 Consistently exceeded monthly sales targets at Platypus Shoes by 20% and achieved customer satisfaction levels of over 95%.🏡 Fluent in English, Hindi and Currently learning JapaneseInterests: Travelling (Currently planning a trip to Japan hence why I’m learning – recommendations welcome!), Reading (Other than the pile of unfinished self-improvement books I am a massive Manga nerd – currently reading 20th century boys), Podcasts (My go to podcasts are Flagrant 2, Modern Wisdom & 31min)Currently employed at ELMO Software, I am excited to contribute to your organization's success by leveraging ELMO's comprehensive HR and Payroll solutions. Let's connect and explore how I can help drive growth and exceed goals.I love connecting with new people; you can reach me at rishab.sharma@elmosoftware.com.au.
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Growth Development RepresentativeMongodbCasula, Nsw, Au
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Sales Development RepresentativeElmo Software May 2024 - PresentSydney, New South Wales, Australia -
Sales Development RepresentativeSapia.Ai Dec 2023 - Mar 2024Sydney, New South Wales, Australia -
Customer Experience AgentSixt Australia Sep 2023 - Nov 2023Sydney, New South Wales, AustraliaCustomer Engagement:Proactively engage with customers via multiple communication channels to understand their needs, provide assistance, and enhance their overall experience.Achieve a target of 90% customer satisfaction ratings through effective communication and problem resolution.Reservation Management:Efficiently manage reservations, ensuring accuracy and completeness.Meet and exceed a goal of 95% reservation accuracy to minimize discrepancies and enhance customer trust.Issue Resolution:Address and resolve customer concerns, complaints, and inquiries promptly and professionally.Maintain a record of a 15% reduction in escalated issues through proactive problem-solving.Upselling and Cross-Selling:Identify opportunities to upsell or cross-sell additional services and products to enhance the customer's rental experience.Achieve a monthly target of 20% upsell conversion to contribute to revenue growth.Feedback Analysis:Analyze customer feedback and identify trends to make data-driven recommendations for process improvements.Implement changes that result in a 10% increase in positive customer feedback within the first quarter. -
Real Estate AssociatePlatinum Property Estate Agents Oct 2021 - Jun 2023Sydney, New South Wales, Australia -
Senior Sales RepresentativePlatypus Shoes Sep 2019 - May 2022Sydney, New South Wales, Australia -
Rental Sales AgentThrifty Car & Truck Rental Australia Feb 2019 - Sep 2019Sydney, New South Wales, Australia
Frequently Asked Questions about Rishab Sharma
What company does Rishab Sharma work for?
Rishab Sharma works for Mongodb
What is Rishab Sharma's role at the current company?
Rishab Sharma's current role is Growth development Representative.
Who are Rishab Sharma's colleagues?
Rishab Sharma's colleagues are Sarah El Farissi, Oren Ovadia, Alokin Alset, Khalen F., Jianying Zhao, Andrew Mccallum, Seo Tools Freebies.
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Rishab Sharma
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