Rishabh Patel Email & Phone Number

♦ Stakeholder Collaboration for Requirement Gathering: Worked with Customer Engagement teams, engineers, designers, and marketers, to gather requirements and understand user needs. Translated insights into clear product requirements to drive development.♦ Customer Support: Managed customer queries, conducted feature demos/walkthroughs and oversaw bug management, ensuring timely resolutions and high customer satisfaction levels.♦ Agile Product Management Practices: Managed feature deliveries and product backlog in an agile environment, including daily standups, grooming sessions, sprint planning, ensuring efficient development processes.♦ Strategic Product Vision and Compliance: Developed and maintained the product vision, strategy and roadmap, aligning them with market trends and ensuring compliance with relevant policies such as HIPAA, FERPA, and PIPEDA.♦ Requirements Development and Management: Developed comprehensive requirements for process/system solutions, APIs, and reports, leading to a reduction in post-release issues.♦ Backlog Prioritization: Prioritized and managed the product backlog across multiple teams, ensuring timely delivery of features within budget and quality standards in an agile environment.♦ UX/UI Collaboration and Enhancement: Collaborated with the UX/UI design team to create intuitive and visually appealing interfaces, enhancing the overall customer experience.♦ Business Requirement Translation & Documentation: Translated business requirements into technical documents (BRD, SOP, User Manuals, Release Notes, etc.), providing clear business logic, and including UI wireframes/mockups and process flowcharts.♦ User Testing and Deployment Success: Engaged in user testing and pilot testing, resulting in a 98% successful product deployment/sprint release.♦ Data Analysis for Optimization: Analyzed user behavior data to identify bottlenecks and implemented targeted improvements, resulting in a 20% reduction in onboarding time for new users.♦ Cross-functional Collaboration for Efficiency: Collaborated seamlessly with cross-functional teams to prioritize features, reducing development time and ensuring timely delivery of high-value features.♦ Stakeholder Communication and Reporting: Communicated product updates and progress to stakeholders and executives, providing clear updates on the product roadmap and its impact on the business.♦ Market and Competitive Analysis: Stayed informed about industry trends, market dynamics, and customer needs to identify opportunities and threats, adjusting product strategy accordingly.

Listed skills include Import, Microsoft Office, Market Research, Microsoft Excel, and 34 others.