Rishabh Patel Email & Phone Number

Canada

Dedicated Technical Support Specialist with expertise in troubleshooting hardware and software issues, providing exceptional user support, and maintaining system performance.Proficient in diagnosing problems, guiding users through solutions, and documenting processes to enhance efficiency. Committed to delivering outstanding customer service and fostering positive user experiences. Skilled in collaboration with IT teams to resolve complex challenges and continuously improve technology usage within organizations.

India

Tools used: Fiddler, Lumen, Wireshark, Kali Linux, Android, Apktool, Buprsuite, MobSF- Privacy and Security Analysis of Parental Control Application on Android was all about looking for any kind of Privacy or Sensitive Information leak using exploitation techniques and documented the important findings.- We analyzed android apps using Lumen Privacy Monitor, collected HTTP/HTTPS traffic with the help of Fiddler, validating SSL/TLS implementation, performed brute force attacks, and used MobSF which is a pen-testing, malware analysis and security assessment framework capable of performing static and dynamic analysis on Android Applications.

In this project, we created a small virtual network using OpenStack that has been deployed using kolla-ansible.- It will be installed on a virtual machine by Ubuntu server image.- This VM will be bridged directly to the home network via the Wi-Fi adapter of the laptop itself, which would make the VM (OpenStack deployment platform) directly attached to the home network.- Moreover, some security tools were deployed, for instance, Snort, Suricata, and TCP dump.

India

- Designed and implemented a CRM web application that leverages data analysis for enhanced customer interactions, dynamic query resolution, and comprehensive customer-employee relationship management.- Streamlined customer data management and improved response efficiency to customer requirements, all while ensuring robust security measures like encryption, authentication, two-factor authentication, and resilience against ongoing attacks.- Utilized advanced web development techniques, data analysis methodologies, and cybersecurity best practices to craft a secure and efficient CRM solution.

Master'S Degree, Applied Computer Science

Activities and Societies: BadmintonGraduation has been a fascinating ride especially when you are surrounded by such bright minds.

Bachelor Of Technology - Btech, Information Technology, 8.93/10

I have found the curriculum value-adding and emphasis on solving real-world problems. Actively participated in workshops, university.