• End to end ownership of development (Android/iOS) and deployment of compliments app – Drippy.• Develop and manage KPIs and prioritize work to achieve results.• Create and maintain backlog, manage prioritization and tradeoffs.• Conducted market research, including competitor analysis, and identified ways to differentiate products from competition.• Tracked marketing data across social media platforms and improved metrics by running A/B testing.• Set up Google Analytics dashboard to identify product bugs, leading to proactive intervention, and increasing signup funnel completion rate by 77%.

• Supervised the planning and implementation of ERP Software for a client with ₹600+ Crore annual revenue.• Managed cross-functional team and oversaw product development from inception to implementation.• Interpreted data to understand the roadblocks in the production cycle which improved the turnaround time by 13%.• Developed POCs (Proof of Concept) to check system feasibility and identify the associated risk factors.• Played a critical role in finalizing a pricing policy and implemented that pricing policy that helped increase revenue by 3%. Worked on special pricing for repeated customers to build and maintain a strongrelationship.• Worked on documents like BRDs (Business Requirement Documents), Competitive Analysis Document, User Journeys (happy paths, unhappy paths, and edge cases), As-Is, To-Be documents etc.• Handled project negotiations & on-site client briefings| Managed self-directed and independent projects.

• Worked for India’s largest logistics chain- India Post to improve customer retention.• Planned, Supervised, Executed, and deployed POS (Point of Sale) systems and coordinated its integration with SAP ERP, SAP CRM, and SAP Hybris module.• Conducted end user training sessions and workshops in sales order processing, pricing, delivery & billing.• Managed successful and timely issue resolution by creating a centralized dashboard which increased user satisfaction by 79%.• Conducted A/B Testing to maximize signup page efficiency that increased user signups by 23%.