Quality Assurance & Delivery Agent
Berlin, Germany
- Responsible for ensuring the quality of content delivered to major music platforms such as Spotify and Apple Music.- Meticulously reviewed metadata, audio quality, and artwork within the iMusician admin and Digital Media Base (DMB) database.- Collaborated with artists and labels, pro-actively engaging to request additional information or new files to meet shop guidelines.- Coordinated with the Delivery team to maintain schedules for releases and exchanged knowledge about shop guideline changes, ensuring timely and high-quality deliveries. - Facilitated improved communication with customers by working closely with the Artist & Label Relations team, contributing to a more seamless and customer-focused experience.