Rishan Govender Email & Phone Number

Highly efficient Operational leader with more than 11 years of BPO experience across multiple industry's and lines of business. I am responsible for not only building and maintaining our partner relationships but managing the performance of various teams day to day, including customer service, technical support, sales, and working closely with all levels of staff to develop and implement strategies for improving customer satisfaction, increasing productivity, ensuring staff retention and aligning to commercial & client based KPIs. Although having spent over 9 years in the Sales operations i have now stepped into the financial services vertical as a Senior Operations Manager.