ROLES AND RESPONSIBILITIES:- 1. Ensure all clients are happy with us and will give Continue business.2. Ensure all clients are active.3. Ensure revenue is pouring.4. Take the relationship beyond the India status.5. Take references.6. Forecasting.7. Bring predictability to business.8. Track contact person movement within his organisation and into other companies.9. Expand the business throughout a client organization group companies.10. Constantly… Show more ROLES AND RESPONSIBILITIES:- 1. Ensure all clients are happy with us and will give Continue business.2. Ensure all clients are active.3. Ensure revenue is pouring.4. Take the relationship beyond the India status.5. Take references.6. Forecasting.7. Bring predictability to business.8. Track contact person movement within his organisation and into other companies.9. Expand the business throughout a client organization group companies.10. Constantly explore new business opportunities.11. Collections.12. Resolving Billing Issues/Timelines.13. Moving into different departments.14. Point of Contact, Escalation contact, Finance Contact.KEY AREAS TO WORK ON :- 1. Dividing Client business potential wise-High, Low.2. Devise methodologies and tracking to explore new areas.3. Relationship building programmes.4. Methodologies to increase business Month on Month, Quarter on Quarter and year on year.5. Open Communication method.6. Build value adds to client 7. Feedback about client to organisation8. Feedback from Client 9. Escalation and Resolution10. Working closely with operations.11. Build a process, plan to ensure clients swear by us and not look beyond us.12. Build knowledge about your focus vertical, client13. Networking events Show less

1)Currently responsible for the existing ITITES buz for knowledgeworks2) Mapping existing Account/Client and getting buz from other depatments3)Re-activating dormant IT clients 4) Pitch in for potential IT customers5) Buz Analysis and Forecast