Hello! I'm Rishi Dev, a versatile professional with over 4 years of experience in client relations, digital marketing, and technical roles. Professional Experience:Client Relationship Management: Adept at building and maintaining strong client relationships. I excel at understanding client needs, addressing their challenges, and ensuring their expectations are not only met but exceeded.Cross-Functional Collaboration: Skilled in working closely with marketing, accounts, media, training, and product development teams to deliver seamless service and solutions. I ensure effective communication and coordination across departments.Problem Solving: Proactive in identifying potential issues and implementing solutions to mitigate risks. My approach involves handling client complaints and conflicts with professionalism, ensuring satisfactory resolutions.Digital Marketing: Experienced in strategizing and executing comprehensive digital marketing campaigns. I’ve managed social media strategies, SEO, and SEM initiatives to enhance brand visibility and drive engagement.Technical Proficiency: Solid technical background with hands-on experience in SAP systems and development. Familiar with SAP Leonardo, node.JS, MySQL, and Agile methodologies, allowing me to bridge the gap between technical and client-facing roles.Current Roles:Senior Account Manager at Olive Group: Focused on nurturing key client relationships and driving business growth through strategic engagement and service excellence.Training Administrator: Overseeing training program coordination and maintaining accurate records to ensure effective learning outcomes.My adaptability and eagerness to learn have enabled me to excel in diverse roles and industries. I’m always looking to connect with like-minded professionals and explore new opportunities for collaboration and growth.Let’s connect and see how we can work together!
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Senior Account ManagerOlive Group -
Senior Account ManagerOlive Group Aug 2023 - PresentThiruvananthapuram, Kerala, IndiaAs a Key Account Manager at Olive, I have developed and honed my skills in managing and nurturing key client relationships to drive business growth. My primary responsibilities have included:Client Relationship Management: Building and maintaining strong, long-term relationships with key clients, ensuring their needs are met and expectations are exceeded. Regularly engaging with clients to understand their business goals and challenges.Cross-Function: Working closely with marketing, accounts, media, training, product development, and customer support teams to ensure seamless service delivery and client satisfaction. Facilitating communication and coordination between departments to address client concerns and implement solutions.Problem Solving: Proactively identifying potential issues and implementing solutions to mitigate risks. Handling client complaints and conflicts with professionalism, ensuring satisfactory resolutions that strengthen client trust and loyalty. -
Training AdministratorOlive Group Apr 2024 - Sep 2024IndiaTraining Program Coordination: Managing the scheduling, organization, and execution of training programs. Coordinating with trainers and learners to ensure smooth and efficient training sessions.Database Management: Maintaining accurate records of learner progress, attendance, and certification status. Utilizing learning management systems (LMS) to track and report on training metrics. -
Digital Marketing ExecutiveTouchcraft Digital Jul 2022 - Jan 2023KeralaDuring my tenure at this successful startup specializing in aiding clients across various domains, from branding to marketing and sales optimization, I was actively involved in comprehensive digital campaigns. These initiatives were carefully crafted to enhance brand visibility, drive engagement, and boost conversion rates across diverse online platforms.• Acting as the primary social media manager for a portfolio of clients.• Strategizing, developing, implementing, and overseeing social media campaigns tailored to meet client objectives.• Briefly engaging in tasks related to SEO and SEM to complement our overarching digital strategies. -
Associate System EngineerTata Consultancy Services Apr 2021 - Feb 2022BangaloreI was involved in Enterprise Resource Management at a Pharmaceutical MNC, where I undertook the following roles:• SAP developer, specializing in SAP Leonardo, a cutting-edge digital innovation system within the SAP ERP framework.• Utilized node.JS and MySQL for development tasks.• Collaborated with my team to execute minor data collection and error mitigation tasks.• Familiar with SAP systems such as S4/HANA, ABAP• Familiar with corporate practices and ethics.• Operated within an Agile Software Development Life Cycle (SDLC) model. -
Visual EngineerPixel Media Event Technology Service Provider Aug 2019 - Jan 2021Thiruvananthapuram, Kerala, IndiaAn established production company that conducts events and programs nationwide.• Tasked with assembling and programming LED screens.• Worked extensively with specialized software designed to control and optimize the use of these screens.• Managed and coordinated events for clients spanning various sectors, including IT, Entertainment, and Government functions.
Rishi Dev Education Details
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Legal Studies, General -
St.Thomas Institute For Science And Technology, Kattaikonam P.O., ThiruvananthapuramComputer Science -
Loyola School ThiruvananthapuramComputer Science
Frequently Asked Questions about Rishi Dev
What company does Rishi Dev work for?
Rishi Dev works for Olive Group
What is Rishi Dev's role at the current company?
Rishi Dev's current role is Senior Account Manager.
What schools did Rishi Dev attend?
Rishi Dev attended Karnataka State Law University, St.thomas Institute For Science And Technology, Kattaikonam P.o., Thiruvananthapuram, Loyola School Thiruvananthapuram.
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