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Rishabh Jha Email & Phone Number

Team Lead, Operations at Vaco Binary Semantics LLP at Vaco Binary Semantics LLP
Location: Gurugram, Haryana, India 4 work roles 4 schools
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Current company
Vaco Binary Semantics LLP
Role
Team Lead, Operations at Vaco Binary Semantics LLP
Location
Gurugram, Haryana, India
Company size
651 employees

Who is Rishabh Jha? Overview

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Quick answer

Rishabh Jha is listed as Team Lead, Operations at Vaco Binary Semantics LLP at Vaco Binary Semantics LLP, a company with 651 employees, based in Gurugram, Haryana, India. AeroLeads shows a matched LinkedIn profile for Rishabh Jha.

Rishabh Jha previously worked as Team Lead, Operations at Vaco Binary Semantics Llp and Team Leader at Taskus. Rishabh Jha holds Master Of Business Administration - Mba, Operations Management And Supervision, First Division from Indira Gandhi National Open University (Ignou), Delhi.

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Vaco Binary Semantics LLP

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Profile bio

About Rishabh Jha

~ 6+ Yrs of enrich experience in Customer Service, Content Moderation, Public Policy, Trust & Safety domain.~ Rich experience in working on Video & Content moderation policies.~ POC for Vendor Managers~ Regular connects with Policy managers on the recent trends & training AI'sLarge Operations | Leader | Customer Service | Operations Excellence | Project Management | Learning and Development

Current workplace

Rishabh Jha's current company

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Vaco Binary Semantics LLP
Vaco Binary Semantics Llp
Team Lead, Operations at Vaco Binary Semantics LLP
haryana, india
Website
vacobinary.in
Employees
651
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4 roles

Rishabh Jha work experience

A career timeline built from the work history available for this profile.

Team Lead, Operations

Current
Vaco Binary Semantics Llp

Gurugram, Haryana, India

  • Manages a team of 30 associates, supporting them with daily operational tasks in terms of content moderation of client
  • Ensuring optimal performance by teammates to pertain to the SLAs by the client.
  • Regularly assess teammates' performance and provide constructive feedback and solutions.
  • Coordinating sessions with the Wellness Department to ensure the teammate's well-being.
  • Client servicing and ensuring the client receives what is promised.
  • Coordination with several verticals of the business.
Feb 2024 - Present

Team Leader

Taskus

Gurugram, Haryana, India

Tier 1 & 2 Email and Tier 1 Chat Support:Achievements -1. Helped set-up the process (FinTech Email Support)2. Structured NH's and handled a cross skilled batch of 36 associate from Cross skill functional for both Tiers. 3. Effectively handled challenges & roadblocks to contribute in upskilling & capacity of the process.Got consistent Best Team Leader Award.

May 2022 - Feb 2024

Subject Matter Expert

Concentrix

Gurugram, Haryana, India

  • Tier 1 Chat & Phone Support:
  • Responsible for the day-to-day supervision of 20 - 30 associates including work and attendance monitoring.
  • Effectively coach direct reports on their performance on a regular basis to ensure performance metrics are achieved.
  • Identify performance related issues, develop an action plan for improvement. Communicate expectations to employees and provide timely updates.
  • Provide subject matter expertise in handling escalated customer calls as needed.
  • Conduct Team Meetings to ensure expedient communication of relevant information. Schedule and organize team activities.
Jun 2021 - May 2022

Content Moderator Associate

Concentrix

Gurugram, Haryana, India

  • Tier 1 Monetisation and Tier 2 Customer Escalations:
  • Ranked No. 1 in Videos (LOB) as a associate.
  • Got appreciation from various Ops Leaders & Floor Leaders to churn up the volume to save SLA and to help maintain LA by effective communication with the team.
Jul 2018 - Jun 2021
Team & coworkers

Colleagues at Vaco Binary Semantics LLP

Other employees you can reach at vacobinary.in. View company contacts for 651 employees →

AS Ankita Saxena Ankita Saxena Colleague at Vaco Binary Semantics Llp New Delhi, Delhi, India, India View → SK Suresh Kholiya Suresh Kholiya Colleague at Vaco Binary Semantics Llp Gurugram, Haryana, India, India View → SE Syam Ebenezer Syam Ebenezer Colleague at Vaco Binary Semantics Llp Hyderabad, Telangana, India, India View → SS Sarika Sindhu Sarika Sindhu Colleague at Vaco Binary Semantics Llp Rohtak, Haryana, India, India View → SR Singhiwar Rahul Kumavath Singhiwar Rahul Kumavath Colleague at Vaco Binary Semantics Llp Hyderabad, Telangana, India, India View → AT Aditi Tyagi Aditi Tyagi Colleague at Vaco Binary Semantics Llp Uttar Pradesh, India, India View → SK Shivam Kumar Shivam Kumar Colleague at Vaco Binary Semantics Llp South Delhi, Delhi, India, India View → JS Jahanvi Sharma Jahanvi Sharma Colleague at Vaco Binary Semantics Llp Delhi, India, India View → AR Ansh Rawat Ansh Rawat Colleague at Vaco Binary Semantics Llp New Delhi, Delhi, India, India View → UV Upender Vruganti Upender Vruganti Colleague at Vaco Binary Semantics Llp Khammam, Telangana, India, India View →
4 education records

Rishabh Jha education

Bachelor Of Technology - Btech, Mechanical Engineering, First Divison

Maharshi Dayanand University

Activities and Societies: Project Work : C++ Language Auto CAD

Bachelor Of Arts - Ba, English Hons., Second Division

Delhi University

Activities and Societies: Novel Writing

Graduate, Science, 9.5 Cgpa In 10Th, 78% In 12Th

S.R. Century Public School, Bahadurgarh

Activities and Societies: Won various competitions : 1. Best Singer 2. Interschool Football Match 3. Mr. Century Award - Farewell Awards

FAQ

Frequently asked questions about Rishabh Jha

Quick answers generated from the profile data available on this page.

What company does Rishabh Jha work for?

Rishabh Jha works for Vaco Binary Semantics LLP.

What is Rishabh Jha's role at Vaco Binary Semantics LLP?

Rishabh Jha is listed as Team Lead, Operations at Vaco Binary Semantics LLP at Vaco Binary Semantics LLP.

Where is Rishabh Jha based?

Rishabh Jha is based in Gurugram, Haryana, India while working with Vaco Binary Semantics LLP.

What companies has Rishabh Jha worked for?

Rishabh Jha has worked for Vaco Binary Semantics Llp, Taskus, and Concentrix.

Who are Rishabh Jha's colleagues at Vaco Binary Semantics LLP?

Rishabh Jha's colleagues at Vaco Binary Semantics LLP include Ankita Saxena, Suresh Kholiya, Syam Ebenezer, Sarika Sindhu, and Singhiwar Rahul Kumavath.

How can I contact Rishabh Jha?

You can use AeroLeads to view verified contact signals for Rishabh Jha at Vaco Binary Semantics LLP, including work email, phone, and LinkedIn data when available.

What schools did Rishabh Jha attend?

Rishabh Jha holds Master Of Business Administration - Mba, Operations Management And Supervision, First Division from Indira Gandhi National Open University (Ignou), Delhi.

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