Rick S. Email & Phone Number

Teaneck, New Jersey, Us

• Responsible for managing $130M P&L as a personal quota, and a team quota of $400M in Total New Contract Value per year.• Exceeded financial expectations for the accounts which were trending negative for several years and positioned FY22 for re-growth across the board.• Reversed declining services function and deteriorating client relations for key customers for the United Nations, World Bank, and U.S. Treasury, and their affiliates. • Revitalized service client relations to avert a $15M project loss for 2021, maintained revenue for FY22, and overcame negative account attrition trends post-pandemic with the Sales team reaching $398M in 1st half of 2003, with 21% margin.• Forged a tiger team approach to audit all business resulting in extensive increase in billables with lower application of labor, that was becoming a significant issue.• Won regional bank vender consolidation from 16 vendors to 2, increasing growth annual revenue from $79M to $204M annual revenue for 4 years with a minimum of $800M in contracted contract value in licensing, services, and support.

Frisco, Texas, Us

iTeres provides advisory and consulting services to help our clients improve IT services, operations, cost and risk management. Our clients range from Fortune 500 companies to SMBs and healthcare systems among the ten largest in the US to a large specialty practice and physician group.

100-101 Terrasse Boieldieu, Paris La Défense, Fr

• Designed integrated services model across multiple geographies to bring North American Market perspective into European Transformation Model’s ecosystem. Lead 2 U.S. Acquisitions to advance global delivery capability, one full company acquisition and one divestiture of their consulting business from their IT data spend research business. • Defined an application and infrastructure application modernization delivery model with data center strategy through mobile and for a Top 2 home improvement retailer.• Developed customer strategies for commercial SaaS applications to transform into cloud-focused delivery organization.• Built a unified Cloud and Modernization team from within the global English speaking Wavestone workforce. • Managed an Architectural team to build a new technical delivery organization for the largest restaurant chain in the world. Appointed to Executive Advisory board position for Top 3 Electronic Health Record company’s product modernization team to determine what products to keep, what to divest, and what to find a partner for. Plus, what would make a successful product against the near monopoly of Epic in the EHR space.

New York, New York, Us

• Managed internal consulting team for U.S., Singapore, and Ireland with unified cloud adoption strategy for retail banking. • Transitioned CitiCloud to a portfolio of services that can be offered as products.• Built a unified portal that improved delivery time for CitiCloud service requests from 60 days to less than 2 hours. • Integrated new hybrid model with partners Microsoft and Amazon to extend CitiCloud beyond the Citi internal estate.• Instantiated the first development and production container-based platform within Citi. • Implemented functional capacity analytics across CitiCloud. Reduced software license costs $100M annually. • Developed and managed migration tools for new IaaS orchestration management systems.

Addison, Texas, Us

• Created Cloud Strategy Practice to assist customers in defining their strategy when entering the cloud space. • Managed 5-year, $590M program to replace policy application to retirement lifecycle for largest insurance provider. • Conceived corporate strategy of OneCloud initiative for Fortune 50 health insurance company.• Formulated strategy and lead migration of $2.3B e-commerce vertical from traditional to hybrid cloud model. Resulted in savings of $240M million annually in joint OpEx and CapEx costs. • Assisted U.S. Department of CMS with $6.9B Virtual Data Center design, architecture, and provider selection for deployment of a homogenous hybrid cloud across 9 vendors. • Managed transition of Global Top 2 home improvement brand e-commerce to cloud-hosted, saving $110 million over 3 years. • Achieved total spending avoidance of $960M over 7 Years, increased availability, and pace of new service adoption.

Global, Us

• Created first monthly subscription service within CSC available to the public for application services, bridging traditional consulting, managed services, and the Cloud platform groups. Transitioned technical and personnel services, lowered risk an increased adoption pace.• Designed internal and external marketing communication and industry analyst interviews and presentations. • Managed architecture design team integrating entire billing and provisioning stack from initiation; security, level 1-3 support, infrastructure and application support and maintenance, and integration into vendor product development channels. • Created initial revenue of $9.8M Q1 of availability to $11M monthly in Q2 with a projected max ARR of $260M.• Oversaw migration of 400K users in first 3 months of production.

Armonk, New York, Ny, Us

• West Region Director for Lotus Software Services growing group revenue year over year for 7+ years straight.• First member of joint software, hardware, and sales and services SWAT team for Software Group, focused on large, critical accounts, including pre-sales through customer adoption with technical team that crossed all IBM Software and Hardware group business lines with a 90% win/retention rate.• Subject Matter Expert (SME) for Cloud Computing strategy, Environmental Assessment Model, and Managed Services, Enterprise Application Workshop Model, and liaison with IBM Global Services.• Lead technical due diligence technical review process for IBM’s acquisition of Outblaze, the foundation of IBM’s SaaS offering, Lotus Connections and LotusLive.• Leader of Software Group Crit/Sit Response Team. Created standard initial engagement model for Lotus consulting services team that facilitated software adoption and long-term consulting relationships solving the customer issues at over a 95% rate.• Built a regional sales and services group that was cross sales enabled, including labs to allow for mixing various IBM technology sets into new solutions. Group achieved 94% CSAT rate $517M in direct sales revenue between services, software, and hardware of tenure.

Bachelor Of Science - Bs, Management Information Systems, General

Bachelor Of Arts - Ba, Political Science And Government