Chris "Cpat" Patteson 🤠 Email & Phone Number

New Orleans, La, Us

New Orleans

Lead customer engagement and cross collaborate with channel, product and marketing teams to enhance the DeRISK offering. Support executive security teams in establishing a Cyber Planning Cadence and program execution for their OT environments.

New Orleans

The Louisiana Cyber Reserve is a volunteer force under the command of the Adjutant General of Louisiana in support of the LA National Guard Defense Cyberspace Operations Element (DCOE) to assist in Cyber Recovery and Remediation responses to eligible agencies and municipalities within Louisiana. To provide networking, education, and training that will strengthen the skill sets of IT professionals in Louisiana to strengthen the defense posture and risk management mindset across the State, making Louisiana more protected as there are no true borders in the cyber world.

New Orleans

Mission is To support an information sharing partnership between the private and public sectors for the purpose of protecting the nation’s critical infrastructures against attacks or failure caused by either foreign or domestic threats, and to support all FBI investigative programs, especially Counterterrorism, Counterintelligence, and Cyber Crime.

New York City Metropolitan Area

Lead East coast solutions for Resilience Edge - Responsible for 500k in Sales • Risk Quantification for Cyber Action Planning • Support underwriters and brokers on introducing and building balanced Transfer and Mitigation Cyber Risk strategies • Work with Product team on innovation in product design and positioning • Consult and work with clients on cyber risk strategy - "Right Method, Right Risk, Right time"

Dallas, Texas, United States

The Front Door is building the next generation operational and technical platform for the first and last mile • Reduced IT Operations Cost 90%. in 5 months • Implemented StarDog data fabric for unification of operational and analytical data •Designed and deployed Augmented Reality assist platform for drivers.

Chicago, Illinois, United States

Support sales team as senior advisory overlay role with Executive Sales Support of ~$9 Million in closed business for 2022 • Advised Logicgate Enterprise Customers, Product Team and Leadership on Risk Management Program design and evolution • Designed executive level workshops for Risk quantification continuum - Right Method, Right Risk, Right Time and Risk Register Makeover • Developed Sales Enablement content for GRC orientation

Greater Memphis Area

Field Risk Officer for Governance, Risk, and Compliance / Integrated Risk Management programs and technology supporting a $19 M global enterprise quota in Technology / Mfg / Logistics / Retail Sector • Research and Development on emerging risk modeling methods and techniques for Cyber, Operations, and Compliance based risk • Consult on GRC / IRM implementation best practices and Archer IRM program management in Artificial Intelligence (NLP), ESG, Risk Quantification, and CMMC domains.

Greater Memphis Area

Manage CyberSecurity team leading deployment of artificial intelligence (AI) risk models and investigation platforms utilizing big data, data science, and RSA Archer Governance, Risk and Compliance platform • Developed reference architecture around semantic graph for risk management • Oversee E-discovery systems and Forensics activities for the corporation • Led research on AI and Machine Learning, blockchain, DevSecOps, and Data Fabrics for emerging models • Issued Patent for: Methods, Systems, and Devices for Detecting and Isolating Device Posing Security Threat

Lead a team of Security / IT managers in utilizing advanced analytical tools supporting FedEx security field teams with actionable intelligence and incident management • Drive revenue recovery through reduction in loss claims • Received 5 Star award for leading 1 year initiative deploying RSA Archer (GRC) for Enterprise Wide Security Information Management System, program expanded to include Internal Audit and renamed Risk and Compliance Center • Support Senior Security management across FedEx Operating Companies with internal and external security intelligence • Designed and Launched Security Program Management Office • Designed and deployed Sharepoint 2007 system for project deliverable management • Drove redesign of systems training to webbased multimedia program

Perform Research and Analysis on emerging business and transportation models on team advising FedEx Executive Board • Review operational models associated with new business • Manage executive level Project Management Office activities for FedEx Cross company / mode initiatives • Advise on PMO activities for models selected for implementation

Perform Research and Risk Analysis on emerging business and transportation models • Review operational models associated with new business • Operate Project Management Office activities for FedEx Cross company / mode initiatives • Advise on PMO activities for models selected for implementation

Product Manager for Return Manager-Reverse Logistics Product Line • Development of business plan and business specifications for software releases • Support strategic planning and market research for new product introductions in reverse logistics and returns field • Concepted and led Advanced Shipping Strategy initiative • Enhanced product positioning and sales training to drive 30% growth in Reverse Logistics shipments

Led design of compliance modules for SOX, HIPPA GLB • Built and managed initial company positioning and marketing strategy • Led concept and design of all marketing collateral and campaigns • Managed early phase “stealth marketing strategy” • Implemented requirements planning and implementation system • Intellectual Property and Trademark development • Contracted and managed advertising agency activity

Reported directly to CTO and COO • Designed product development methodology for new products • Evaluated new technologies and strategies for product line • Designed resource planning models for new product development and deployment • Served as dotLogix representative on partner user group boards • Business development and negotiation with alliance/channel partners • Reduced partnering cost by one-third • Collaborated with Information Technology group on system architecture • Managed traditional marketing activity to grow business from $0 to $2 Million in two years • Led GLOG brokerage software integration project for local client EXEL logistics • Rebuilt business plan for Round II funding initiatives – raising $3 Million in capital

Designed initial product positioning, collateral, and offering for dotLogix service portfolio • Designed ASP product pricing model for 14 distinct ASP products • Initiated Internet marketing campaign • Authored B2B industry articles for publication in Mid-Market Manufacturing periodicals • Drove listing in IRG Top 100 Asp's • Authored rapid product deployment lifecycle methodology for company • Built marketing collateral plan

Managed project management team deploying fedex.com Global Internet Applications, total project base-11 • Oversaw development of FedEx InterNetShip international versions 4.5, 5.0, 6.0 to drive 230% growth rate in ‘99 • Concept and co-design of Global Automated Products feature management database • Led strategic alliance and fast cycle project management team to implement technology deployment on handheld/PDA strategy in 4 months • Participated in committee for re-engineering Internet Applications deployment strategy with Marketing and Development teams • Responsible for online application design and support • Managed development of software specifications, testing plans, and review processes for fedex.com applications. • Piloted implementation of automated Mercury testing program to reduce testing costs, improve market cycle time, and increase productivity of project management team • Drove re-design and implementation of fedex.com 2000

Led cross functional team composed of legal, marketing, alliances, and ITD members in design of program to support third party software (ISV) development using FedEx technologies • Project management for implementation of ISV program via company Intranet • Proposed initial concept, HTML, and design for fedex.com Ebusiness tools • Implemented client tracking and initial support plan for FedEx Express Bridge software (SAP/AG integration) • Participated in team effort to create on-line internal support and training for FedEx Web API • Consulted with business strategy group to drive concepts for next generation of FedEx software • Maintained departments intranet site

Managed field office pre IPO operations with responsibilities including: human resources, information services, sales/marketing support, local office production and web photography • Reduced field production cycle time 30% • Implemented new scanning process to reduce imaging costs by 25% • Enhanced customer tracking software to improve data entry by 300% • Led design of digital production line for Web sites • Managed project design of intranet training program for orientation and production process • Enhanced database reporting to better track Web site cycle time and bottlenecks • Administered and assisted in creating product related guidelines for development of CitySearch websites • Conducted field training and mentoring of new operations managers based in Portland, Toronto, and Stockholm • Assisted in rollout of new CitySearch search architecture • Pioneered wireless Cybercast coverage of live events

Designed and managed projects for new systems implementations in distribution, production, and inventory • Managed six supervisors with eighty-five total reports • Designed and implemented plant layout improvements for dispositioning areas • Managed annual end to end physical inventories • Facilitated start up of administrative returns and accessories operations • Developed Shipping/Receiving policy and procedures • Coordinated storage and sortation of 15,000 product types returned to the facility • Programmed information systems to facilitate proper dispositioning and sortation of product • Designed production reporting for receiving department, drove 30% throughput improvement

Built weekly factory manufacturing plans for 350 light truck and passenger stock-keeping units • Executed distribution and requirements planning for 5,000 Japanese and American produced stock-keeping units • Supply chain management of distribution network through changes in safety stock, stocking objectives, push/pull strategies, routing, etc. • Project management of equipment procurement for new line introductions • Analyzed inventory systems to improve deployment for passenger and light truck lines • Planed and executed 1994 labor dispute inventory contingency plan • Coordinated U.S. production requirements with global facilities in Mexico, Canada, Japan, and Brazil • Balanced manufacturing capacity to meet marketing demands • Designed software to analyze and reduce customer backorders

Promoted to supervisory position after completing co-op commitment for Industrial Engineering department (Jan. 1989-Jul. 1991) • Implemented and maintained emerging UPS systems and services for district • Designed and prototyped original reporting system for consignee billing, improved district recording accuracy to best in the nation, revised program used on national level • Designed and prototyped ‘air tracking audit program’ to confirm scanning, revised program used on national level • Worked with integrated systems involving bar code technology

Mba, Strategic Management

Activities and Societies: Executive MBA Program, Selected participant on International Case Study team, William H. Morris Student.

Bs, Industrial Engineering

Activities and Societies: Alpha Pi Mu - IE Honor SocietyEngineering Co-op Student for 4 years with United Parcel Service