Rita Chou Email and Phone Number

Pan Asia Pacific HRBP

◆ Contributed to setting up S.G.D. company in Hong Kong by √ Recruiting local HR manager and administrator √ Managing employee dormitory √ Traveled to Hong Kong to implement HQ policy for 5+ months per year◆ Assessed foreign company incorporation possibility √ Collaborated with HR manager and CEO √ Traveled to Malaysia, and Philippines to experience local labor environments◆ Hands-On all aspects of Human Recourses √ Built talent pools and interview records √ Interviewed 450+ applicants for 20 positions, including software engineers (front/back-end, DevOps, QA), PM, HR, administrator, accountant, Chief Technology Officer √ Initiated New Employee Training √ Accelerated payroll processing, eliminating 10+ monthly hours of administrative work √ Drafted the new and amended provisions of the employee handbook √ Contracts negotiation of group insurance, job banks, headhunters… etc.◆ Worked quickly and effectively on critical employee relations issues

◆ Managed the HR Generalist team, which totaled 4 full-time employees◆ Hands-On all aspects of Human Recourses √ Reinventing performance management, recruiting process, and new employee orientation √ Planned and implemented a new performance-based quarterly bonus system √ Provided performance management training both in Taiwan and Suzhou √ Conducted employee onboarding and helped organize over 1K hours of training and development initiatives √ Planned annual HR budget, and recruited high-level positions √ Administered company-wide compensation and benefit plans◆ Collaborated with team members to accomplished several activities √ Hosted the 30th company anniversary celebration, year-end party, shareholders’ meeting, and board meeting◆ Managed and supervised administrative affairs, such as office maintenance, fire drill… etc.

◆ Planed and implemented annual training plan independently √ Initiated Individual Development Plan for 14 high potential talents who all earned certifications from this training program √ Organized 6 in-house training courses by analyzing the skill and knowledge gaps √ Saved the training expense NT$730,000+ by successfully applying for subsidy from government √ Resulting in 95% employee satisfaction ratings, hitting an all-time high◆ Employer branding and software engineer recruitment √ Organized campus recruitment, and internship program √ Employer branding in the graduation ceremony of specific training associations

◆ Accomplished every task with high quality √ Ensured that housekeepers accomplish their tasks in a timely and orderly manner √ Trained new employees √ Leaded the tourists to wild dolphin feeding activities, and explained how to do it in Engilish

◆ Provided training courses for farmers, students, and officials (> 150 speeches, 7,500 people attended) √ Builded up fire ant control related SOPs for public use