• Supervised the station’s management team and coordinated activities of all 5 departments and over 30 employees within the station, ensuring smooth and profitable operations.• Collaborated with Senior Management to develop and implement strategic Labour Relations (LR) solutions aligned with business goals, leading to low staff turnover.• Collaborated with cross-functional teams to design and implement performance management systems aligned with industry standards, providing actionable feedback and coaching to support employee growth and development.• Successfully identified and executed Corporate Social Responsibilities (CSR) initiatives including providing recreational facilities to orphanage homes and providing portable water to internally displaced communities resulting in an improved brand reputation.• Played a pivotal role in developing comprehensive training manuals and materials for onboarding programs, ensuring consistency and alignment with organizational culture, and highlighting strong leadership in training and development initiatives leading to talent retention.