* Coordination of activities related to AML regulatory compliance* FIU regulatory reporting, cooperation and communication * Drafting internal procedures, issuing guidelines to the staff, providing internal training materials* Supervising implementation and compliance with internal AML processes, ensuring timely application of account or asset management restrictions* Advisory duties to higher management, including risk management policies

• Developing a QA program with focus on client onboarding, KYC/KYB/AML compliance and enhanced client experience. Testing and implementing QA scorecards in a dedicated QA tool.• Managing a team of 7 QA Analysts, training them on specialized subject matter and onboarding risk assessment (incl preparing various training materials like videos, assessments, shadowing sessions). Providing personalized support to each team member to achieve team metrics and personal goals in mentoring sessions.• Auditing subject matter materials, providing feedback and suggestions to eliminate discrepancies between actual technical solutions and written guidelines. Identifying opportunities to improve the initial training methods and process streamlining.• Relationship management with stakeholders (e.g. Operations, Onboarding Specialists, Customer Success Managers, Training department and QA peers, occasionally external vendors).

• Establishing a legal body in Estonia for an international health insurance broker.• Providing operational advice to its e-resident shareholders.• Communication with the regulator in Estonia (Finantsinspektsioon/Financial Supervision Authority) to obtain the EU cross-border licensing, keeping the reporting and company policies compliant with the regulatory requirements.

• Account Management assistance for International Wealth Management function: administration of private investment portfolios (e.g. preparing documentation for top-ups and surrenders, dealing instructions, portfolio performance trackers), due diligence checks and daily communication with the partnering trusts, investment firms and insurance companies. • Back-office: first point of contact to the network of international sales agents, advising on various T&Cs, providing instructions, info and training/sales materials, communication with the investment institutions and fund managers, small scale translations and summaries.

• Offshore Banking and Corporate Services• Assisting English, Italian and Russian speaking private and corporate applicants in bank account opening and offshore company formation process. • Performing basic compliance assessment and due diligence for global corporate clients.• Communication involving a network of contracted sales agents, and occasional on-site meetings with HNWIs.