Duties: Manage retail expansion in overseas markets to ensure there is a smooth setup of new stores and operations in all future footprints, and collaborate with all internal functions (operations, business development, Supply Chain, HR, Finance, IT and etc.) to drive retail service improvement • Mange the store expansion in oversea markets, covering business license application, transaction payment acquisition, store insurance, import regulation & relevant customs clearance procedure study and team up with 3PL to establish suitable logistics workflow.• Logistics setup in Taiwan and Korea including 3PL selection, SOP design and implementation, distribution model and strategy and etc. • Map the exiting logistics flow for 6ixty8ight North/East China distribution and develop strategic initiatives for long term business plan• Provide necessary support on business case development • Review commercial contracts with business partners from tendering, quotation negotiation to deal closing, make sure the terms and conditions are addressing the right business requirements• Drive different retail service improvement projects including North China logistic lead time reduction, Delivery frequency optimization, Electronic Payment (Alipay and Wechat pay) set up in Hong Kong, People counting tracker installation.• Develop new stock take SOP and setup relevant KPIs to track performance.

Duties: Responsible for the complete process of operational analysis, planning and budgeting, to act as a business partner to business functions and work with related team to provide business performance analysis • Worked closely with senior management to set the key business performance target, metrics and support improvement initiatives• Identify improvement opportunities in the entire business process and work closely with other departments to drive cross functional improvement projects to meet yearly KPIs (including cost, time, quality and deliverable)• Established solid tracking process to ensure business data accuracy and follow up with business heads for variance analysis and drive improvement• Drove cross-functional projects ( e.g. CPC renovation, new sample system implementation, PMC integration, Sample coordinator integration, CAPEX and etc.)• Led the company-wide culture promotion programs (e.g 6S, Gold ideas, Excellent project awards and etc.)• Organized the quarterly/yearly company level workshop to identify the key focuses and initiatives• Facilitated site activities such as Kaizen meeting, Deep-dive workshop, Scorecard alignment and etc.

Duties: In charge of S&OP (Sales & Operation Planning) improvement initiative in North Asia. Focusing in Business Planning Strategies, which covered Sales forecast accuracy all the way to Delivery Order Fulfillment.• Developed and rolled out S&OP activities that linked advanced demand information from customers to the Operations planning process, improving customer service and overall shipment reliability• Coordinate new program development from Product development to First order deployment• Managed and tracked regional inventory reduction• Drive Peak Season Preparation, managing in-house and outsource capacity to ensure service to customer during peak• Prepare and implement cross-group initiatives and provide ongoing analysis and optimization support to the businesses• Establish Best in Class Standard and ensuring all sites in N.Asia up to standard • Managed successful migration two large in-house operations in Taiwan and China to couple Contract Manufacturing partners.

Duties: Managed and led small to large scale cross-functional programs within operations. Programs included new program start up, ROA for new machines/technologies introduction and engagement with business units on operations synergy and excellence • Develop, implement and maintain KPI’s to ensure operation performance is being measured. Corresponding actions were being taken where required to achieve the company goal • Manage project processes, documentation, progress reporting and status meeting in different operational projects.• Identify improvement opportunities in the entire business process and work closely with other departments to drive cross functional improvement projects to support the operations team to achieve the Company OGSM target (including cost, time, quality and deliverable)• Work closely with local and global business excellence teams on building company performance indicators for leadership team’s review• Liaise with Financial Profit & Analysis Team (FP&A) to develop financial and operational metric for result tracking• Conduct necessary trend analysis (e.g Order Pattern analysis) for strategy formulation