Dedicated professional with experience in business intelligence, business operations, continuous improvement, data analytics, learning/training development, process automation, program/project management, and system support.- 9 years in energy industry (4 years in learning/training development, 4 years in business intelligence and data analytics)- 13 years in non-profit organization (8 years in project management for database/website development)HIGHLIGHTS- Designer and low-code developer of 40+ reports, sites, and other tools to support cross-functional business operations and data analytics for engineering/manufacturing in energy industry.- Builder of insightful dashboards and data visualizations (specializing in Power BI) for key stakeholders to analyze KPIs and other relevant system data and make better economic decisions for operational excellence and project management.- Collaborative leader in data analytics community for key initiatives promoting best practices, centralized content, consistent design, data integrity, knowledge sharing, and streamlined permissions.- Supporter of 3 major system deployments (i.e., CRM, ERP, LMS), most recently as system super user for new ERP launch with focus on data analytics, future enhancements, implementation support, testing cycles, and user training.- Strategic planner passionate about business development, continuous improvement, process automation, and technology innovation with people and progress in mind.- Avid learner committed to critical thinking, intellectual curiosity, problem solving, respectful communication, and streamlined solutions to meet and exceed business expectations.ADDITIONAL TRAININGAdobe Creative, Agile Methodology, Dashboard in a Day, Decision Analytics, Microsoft Events, Process Burner Fundamentals, Self-Directed LearningSPECIFIC TOOLSAdobe Creative - Acrobat, Illustrator, InDesign, PhotoshopContent Management - SharePoint, Vimeo, WeeblyData Analytics - Dataiku (Beginner), Denodo, Power BI, SQLLow-Code Development - Caspio, Power AppsMicrosoft 365 - Copilot, Excel, Forms, OneDrive, OneNote, Outlook, PowerPoint, Teams, Word, VisioProcess Automation - Automation Anywhere, Power AutomateProject Management - Azure DevOps, Concerto, Jira, Planner, Project, SmartsheetSystem Support - CRM (Custom, Salesforce), ERP (Infor CloudSuite), LMS (Cornerstone, Custom, Litmos)