Rita Odeigah Email & Phone Number

Fredericton, NB, CA

Fredericton, New Brunswick, Canada

Lagos Nigeria

• Secure short and long-term profitable business through proactive business development.
• Build and maximize customer relationships and manage key stakeholders.
• Monitor and manage the accounts within the portfolio, ensuring that all client deliverables are met on time and in line with the agreed-upon terms.
• Actively lead and manage internal resources to deliver efficient and effective end-to-end solutions allowing seamless transition from sales to operations. This includes optimizing account team performance.
• Provide exceptional customer support and serve as the primary point of contact for any queries, concerns, or escalations from clients.
• Responsible for profit and loss of the portfolio with key focus on growing profitability and sustainable business for Ericsson.

Lagos, Nigeria

• Addressed customers' technical requirements and needs by selling competitive solutions for mobile broadband through a consultative approach.
• This includes specific product areas, services, 3rd party products and business solutions.
• Supported the Key Account Manager by defining technical solutions as well as the development and implementation of technical sales strategies towards the customer.
• Maintained good customer relationships and provide technical support to project delivery in the form of customer and project interaction with regards the technical solution.
• Accountable for the Change management of the technical solution throughout its life cycle.

• Created tailored end-to-end solutions that addressed key customers’ needs.
• Provided traffic management solutions for differentiation and efficiency to expand market segments.
• Provided commercial support such as TCO, business model development, and customer trials.
• Product configuration, solution, and statement of compliance for proposals.
• Led technical marketing with value propositions within the product/services area, by doing technical presentations and arranging product seminars for the customer and internally within Ericsson.

Lagos Nigeria

• Solutions marketing related to Ericsson's core network portfolio.
• Solution and product life cycle management.
• Worked with operators within subsaharan Africa to provide cost effective and optimal solutions.
• Performed core network dimensioning analysis based on customer requirements and network design.
• Prepared solution documents, handled change requests related to the solutions, evaluated third party solution and secured the functionality and technical quality of deliveries in customer projects

Abuja Nigeria

• Designed total network solution for GSM/GPRS/UMTS network.
• Proposed new solutions and services to operators and training our clients on Huawei solutions.
• Monitored projects from its inception to completion and liaised with technical service department to ensure projects are executed according to the SLA.
• Technical presentations, prepared statement of compliance, technical proposals and bidding documents preparation.

Abuja Nigeria

• Provided system support for clients and made recommendations on ICT infrastructure requirement.
• Implemented, managed and supported local area networks.
• Identified, diagnosed and resolved computer hardware and software issues
• Installed and configured miscellaneous hardware and software
• Created and maintained documentation
• Interacted with end users to resolve client hardware and software issues

Abuja Nigeria

• Installed VSATs for GSM operators to link remote sites.
• Monitored the links, rectify faults and provide daily link report.
• Administered Local Area Networks and maintenance

Master Of Business Administration (M.B.A.), Business Administration And Management

Master'S Degree, Telecoms Management And Entrepreneurship

Beng, Electrical Engineering

Senior Secondary Certificate