Develop fact sheets and education / learning packages for Australian Pharmacists, General Practitioners, Government entities and/or the general publicResearch current information to accurately advise on a range of healthcare and health related topics

Improve client outcomes using evidence-based practices and research evaluations Solve problems by providing organisations with risk-prevention methodologies and actionable, data-driven insightsAdvise and implement appropriate strategies to align with current best practice, statutory requirements and legislationLiaise with regulatory agencies and governing authoritiesRelief / executive managementSupport to research operations and projects, survey development, data and results collation.

Clinical and Quality Management across residential and community services including disability (NDIS) and an opportunity shop Maximise efficiency from service to organisational level by developing and improving quality and risk management systems and processes Meet benchmarks and identify system failures by conducting audits, risk assessments, investigations and root cause analysis Influence strategic direction by interpreting legislation and determining impact on policies, procedures, education and marketingManagement / oversight of the quality; IT and maintenance departments

Successfully deliver client projects on time, by working with sales and account management departmentsStreamline implementation processes by refining standard operating proceduresMaximise business value by assessing risks, anticipating bottlenecks and providing critical issue management

Overcome stakeholder obstacles quickly by developing stronger relationshipsMore effective client education and training by applying adult learning theory

Clinical and Quality Management of 4 Aged Care homes, 2 disability day care centres (adult and children’s respite) and 5 disability housesAchieve Accreditation / Certification Compliance across operational programs by driving continuous quality improvement strategiesImprove outcomes for clients with effective clinical care, corporate governance, and risk management and monitoringPresented at ‘Best Practice’ industry forum (2016) regarding advance care planning

Ensure better client outcomes through correct and current clinical treatment and practicesImprove staff and client outcomes by implementing processes, using continuous Improvement strategies, relating to all standards of the business including: Quality and Safety Commission (Residential and Community Services); National Disability Insurance Scheme; Safeguarding Children; Holocaust Survivor Program; and Australian Privacy Principles

Influence optimal decision making by evaluating operational and financial performance Ensure better client outcomes through correct and current clinical treatment and practicesImprove confidence and growth in the business by building / maintaining partnershipsIncrease fee for service offerings by 4% after 6 months

Provide the industry with relevant up-to-date advice pertaining to practice and legislationCompile and interpret data to create actionable insights and better informed decision making for the industry Use research and evidence evaluation to better improve industry outcomesDevelop reports to management, customers to build knowledge and help solve problems

Develop and implement GTM strategy for expansion into Australian marketIncrease of 8-10% growth, month on month, in sales leadsMaximise sales profitability using phone, email and face to face including attending industry trade shows

Customise the risk / incident management processes to better meet organisational needsMaintain / improve standards in client care and services through evidence-based self directed learning packages and education programsPromote quality and safety to achieve successful accreditation, compliance in all programs

Responsible for education and training for 112 Homes within North of EnglandOvercome stakeholder obstacles by developing stronger relationshipsApply adult learning theory for more effective staff education and trainingClinical guidance for return to work Health and Safety related injuries

90 bed Residential Care Centre (inclusive of Dementia Care Unit)Successfully achieve accreditation under the Care Quality Commission requirementsPrivate Care, Management and MonitoringManage 75 people, build effective teams with strong labour relations managementStrengthen staff performance, productivity, morale by implementing professional development strategiesPromote positive and productive business relationships to effectively support the business, its offerings and increase brand loyaltyOptimise resources / meet organisational goals by formulating financial management strategies