Rita Abou Khalife Email & Phone Number

Lebanon

- Managed diverse talent programs, overseeing internships, job shadowing, and bootcamps.- Proficient in database management, maintaining accurate records to improve candidate tracking.- Recruited junior talent and contributed to organizational growth.- Conducted thorough CV screening, aligning candidates with job requirements for presentation to hiring managers.- Organized internal company events, assisting in planning to foster team building and enhance employee engagement.- Facilitated communication with hiring managers, proactively understanding requirements for a tailoredrecruitment process.- Conducted initial phone screenings, efficiently identifying qualified candidates for successful interviews and hiring.

Lebanon

- Successfully generated sales leads by promoting and recommending products, maximizing both sales volume and value, all while providing exceptional customer service.- Consistently followed communication guidelines and company policies, ensuring interactions with customers complied with established standards and maintained a professional, brand-aligned approach.- Demonstrated commitment to excellent customer service by responding to inquiries. - Efficiently handled tasks such as order taking, complaint resolution, returns processing, and information tracking, enhancing the overall customer experience.

Lebanon

- Proficiently managed Google Drive, Spreadsheets, and Email: Demonstrated strong digital competency, contributing to streamlined project operations.- Key role in project planning and execution: Actively contributed, leveraging organizational and problem-solving skills for successful project implementation.- Adapted to varied responsibilities assigned by Project Manager: Exhibited flexibility, efficiently completing tasks for overall project success.

Beirut, Lebanon

- Provided expert after-sales support: Skillfully addressed customer inquiries and concerns for small home appliances, ensuring prompt and effective resolutions post-purchase.- Supervised technical team: Demonstrated leadership by overseeing technicians, ensuring the highest quality of service and customer satisfaction.- Liaised with brand managers: Maintained strong communication for timely resolution of customer issues, enhancing brand reputation and customer loyalty.- Managed efficient invoicing: Handled the invoicing process with precision and attention to detail, contributing to the financial integrity of the organization.

- Managed post-sales requests: Effectively handled a variety of requests, ensuring a seamless and positive customer experience.- Order management and fulfillment: Proficiently managed clients' orders from initiation to delivery, maintaining exceptional accuracy and efficiency.- Invoicing and financial transactions: Executed the invoicing process with strong attention to detail and financial accuracy, ensuring compliance with company policies.- Professional communication: Directed phone calls in a professional and customer-centric manner, providing prompt and accurate responses to inquiries and concerns.- Resolution of customer issues: Skillfully addressed and resolved complaints, turning potentially negative experiences into positive ones through effective problem-solving and empathy.

Master Of Business Administration - Mba, Human Resources Management

Thesis Topic: Integrating Artificial Intelligence (AI) into Talent Acquisition (TA)

Bachelor Of Business Administration - Bba, Events Management, Gpa 3.6