- Content Creation & Editing: Developed and refined short-form and long-form content to train generative AI models, enhancing response accuracy and effectiveness.- Content Evaluation: Assessed and verified the factual accuracy of AI-generated content, approving or rejecting submissions based on established quality guidelines.- Quality Assurance: Conducted regular audits and verification processes to maintain high-quality standards, providing actionable feedback to optimize workflows.- Training & Support: Trained over 100 associates on tool usage and project processes, ensuring comprehensive understanding and efficient execution of tasks.- Subject Matter Expert (SME): Served as the SME for 50+ team members, providing expert guidance and resolving complex process-related inquiries to enhance team performance.- Workflow Management: Managed and tested new SOPs with project teams, and conducted User Acceptance Testing (UAT) for multiple workflows.- Customer Relations: Acted as the POC for workflow-related customer interactions, ensuring seamless communication and issue resolution.- Improvement Strategies: Developed and implemented improvement strategies for multiple workflows, significantly enhancing the performance and quality of 50+ Data Associates.- Performance Evaluation: Led the evaluation and grading of 40+ new hires, ensuring they met stringent quality standards and facilitating their successful onboarding and integration into the team.

A production house and talent management company, striving to create an impact with an unique methodology.- Handling objectives of multiple projects and effectively tracking and monitoring the progress- Planning and managing resources efficiently to reach objectives- Reduced project costs by implementing cost-effective strategies.- Utilizing industry best practices, techniques, and standards throughout entire project execution

A technology and app based learning platform impacting training and learning reinforcement in corporate space, resulting in improved employee skills and business performance.- Resolved internal conflicts, by mediating teams, and making important decisions.- Redesigned and implemented a progress tracking system, as a result, decreased tracking time.- Built new project teams by successfully completing all human resource and support functions.- Streamlined project handling tasks, increasing team, and individual efficiency.

- Created research-based content for online and in print platforms- Analyzing skills and mapping them to appropriate grades- Edited the old posts by complying with the updated SEO guidelines- Spearheading the content creation for Corporate Training in brands like Turbo Energy, Royal Orchid, Lifestyle, etc

An Edtech Company on a Mission to provide a better educational future to the young generation.- Handled Interviewing, Researching, Content writing, Interaction with Expatriates, Promotion, and basic Video Editing

GiftAbled is a social enterprise that strives to create an ecosystem of like-minded individuals to collectively build an inclusive society and also to help people to improve the quality of living by offering eco-friendly products.- Handled Interviewing, Reporting, Creative Content Writing, Copy Editing, and Promotions