Rita Jackson Email & Phone Number

Detroit, MI, US

Plymouth, Michigan

Utilized demand inputs, along with supply planning data to maintain an inventory and replenishment plan to support Sales Orders and Lead Time Programs. Applied knowledge of buying components and tooling including multi-level sourcing to injection molded plastic, machined parts, electronics, silk screening, assemblies and hardware. Analyzed complex.

Auburn Hills, Michigan

• Coordinated and cooperated with program buyers to mutually agree on the allocation of project tasks. Analyzed Vendor quotes, costs from potential suppliers and prepared information for management and engineering.
• Extinguished delays with proficient expediting.
• Initiated Vendor production meetings and conference calls for relationship building, process improvement, and proactive troubleshooting.
• Sourcing for products and services, placing orders, receiving and confirming products and services, approving invoices.
• Analyzed Vendor quotes and costs from potential suppliers
• Prepared information for management and engineering review.

• Communicated with local and Japanese Matsushita office to manage expediting of supply and production scheduling. Worked with and created purchase orders, inventory and forecasting reports, and invoices to manage.
• Thwarted delays with effective expediting techniques.
• Resolved invoicing discrepancies.
• Attended meetings and conference calls for relationship building, process improvement, and proactive troubleshooting.

• Managed repair order process, including: quotations, scheduling repairs, managing recovery and processing of parts, troubleshooting billing discrepancies, and all data processing.Key Achievements:
• Researched, investigated, and frequently resolved internal repair order problems in Oracle.
• Commended for excellent customer communication skills.

• As the point person for all installation projects, worked with several departments and customers to quote on and then coordinate new installation projects of VeriWise GPS devices. Worked to ensure smooth project.
• Achieved Six Sigma Greenbelt certification/Lean Training.
• Participated in Quality initiative projects.
• Seen as the “go-to” resource for Field Services Telematics Manager and COO.

Building, Dispatching, Monitoring and ensuring real time, accurate and complete updates on all managed lanes for General Motors Power Train. MGO; MTS - IBM AS400 SYSTEM

Coordinated warehouse operations and ensured part availability while managing dispatch schedules to ensure deadlines were met. Managed premium freight and team of ten staff with performance evaluations, and training initiatives.

• Tracking and documenting of all outbound conveyances from inception to successful arrival at their respective destinations.
• Reported any load discrepancies via email/fax to Customer.
• The ability to work both autonomously and in a team environment.
• Monitoring/updating MSIII.

• Fielded inbound calls to the Chrysler Information Center from prospective buyers seeking product and program information regarding all Chrysler vehicles. Tailored complex vehicle information to varied levels of.
• AS400, SAP CRMKey Achievements:
• Built better relationships between Chrysler Corporation and its current and prospective Customers.
• Go to person regarding Customer follow-ups and Dealership Related programs.

Bachelor’S Degree, Business Management/Supply Chain Management

Associate'S Degree, Business Administration And Management, General Studies

Activities and Societies: Dean's List

Supply Chain Management, Apics Cscp

Activities and Societies: APICS Professional Member

Business Administration/Marketing