Language Quality Manager for Amazon Web Services (AWS)- Collaborate with internal and external partners to ensure that the translated content is completed with the highest quality- Responsible for the creation, implementation, development, and oversight of the language quality program for European Portuguese

Main accounts- Microsoft and Esri: translation/proofreading of UI/UA and development of functional testing- Google: translation/proofreading of UI/UA and marketing materials- Barceló Hotels & Resorts, Desigual, Trivago, Facebook: translation, localization, transcreation and proofreading of marketing materials- GSK, Bristol Myers Squibb, Boehringer Ingelheim and Eisai: translation/proofreading of pharmaceutical texts- Scania and MAN: translation/proofreading of automotive texts- Marketing and SEO content creation/translation/proofreading- Responsible for the social media content of the project Esports News Portugal(Instagram: @esn.pt / Twitter: @EsportsNewsPT)

- Manage and train resources- Assign language tasks to the most suitable in-house and outsourced linguists based on capacity, rates and necessary quality levels for the assigned customer(s)- Supervise and monitor the service delivery ensuring compliance to deadlines, budget, standards/methodology and defined quality standards- Ensure quality checks at all stages according to the customer requirements and company’s standards - - Support feedback and complaint management process

- Manage and train internal and external resources;- Manage proofing and editing of projects for completeness, formatting accuracy, and linguistic quality on individual projects;- Ensure projects are completed and delivered to clients in a timely manner with utmost attention to quality;- Create glossaries and perform quality control tests and tasks (DTP, LSO, LQA, FLV, FQV, functional testing, UI testing, etc.).

Main Fields:· IU, UA, Pharmacology and Marketing- Translation and proofreading of software (UI), help content (UA), websites (hotels and resorts, fashion, car rental), brochures, presentation materials, promotional e-mails and newsletters- Perform quality tests and tasks: DTP, LSO, LQA, FLV, FQV, functional testing, UI testing, etc.

English, Portuguese, Maths and Science (Biology, Chemistry and Physics)

Translator trainee at the Portuguese Unit

- Respond, follow up and process client's calls- Complaint management- Perform back-office tasks inherent to the function

- Sale of products- Client support

- Receptionist and operator (appointments)- Stock organization and management and cashier functions- Functions of veterinarian nurse