Rita Stephens Email and Phone Number

● Scan 380 packages per 10-hour shift, utilizing RF scanner to ensure correct destination● Load 300+ packages per shift into delivery bags and place in designated staging area● Recognized as “top puller” in July 2020● Completed rigorous safety training using virtual lab simulation software● Trained 5 new hires on performance procedures

● Launched an online clothing line consisting of two brands: Pink Infinity and Infinity Black, targetedtoward those undergoing treatment for breast cancer and supporters of the cause● Created informational and sales website using Wix platform with Shopify integration● Created a 10-page business plan identifying target market, sales projections, and marketresearch, and facts about breast cancer● Gave pitch presentations to MORTAR, SCORE, and other business development organizations● Gave validation pitch to GCMI● Participated in targeted grant writing sessions

● Successfully Managed a team of 20 employees● Created training program for employees that covered how to run an efficient fashion department,including problem solving, floor resets with digital imaging providing exceptional customerservice, store policies and returns, and team building● Scheduled teams’ daily tasks using Workday Scheduler● Assisted and trained team members how use the computer for continued development

● Assisted approximately 250guestsper week with check-In/check-out procedures● Managed guest reservation process● Address guest concerns and implemented measures to prevent re-occurrences● Cleaned and stocked refreshments and coffee station in hotel lobby

● Ranked in the Top 10 out of 1,000 drivers with 86% on-time performance● Organized a picnic for the local 627 Amalgamated Transit Authority Union with more than 1,000attendees in less than 46 days with a $5,000 budget (2006)● Organized, led, and raised funds for roughly five bereaved families● Assisted physically impaired passengers to board and discharge the bus● Provided friendly customer service● Provided pertinent rider education to ensure safe and professional service● Achieved an award for on-time performances as a coach operator for Metro● Received an award the first 4 years for perfect attendance as a coach operator for Metro