* Manage marketing and technical content for the overall success of the Products.* End-to-end support for content planning, creation and distribution across channels. * Standardize content across all delivery channels.* Managing website, updating Product Information and BLOG.* Led the documentation process to help Powerol become the first off-grid energy company in the world to win the prestigious Deming Prize.* Developed knowledge management portal in SharePoint.*… Show more * Manage marketing and technical content for the overall success of the Products.* End-to-end support for content planning, creation and distribution across channels. * Standardize content across all delivery channels.* Managing website, updating Product Information and BLOG.* Led the documentation process to help Powerol become the first off-grid energy company in the world to win the prestigious Deming Prize.* Developed knowledge management portal in SharePoint.* Helped improve CSI (Customer Satisfaction Index) score by providing on-time product support documents.* Transformed on-site training programs to online mode by designing eLearning content. Helped the training department to achieve 100% coverage. Show less

Key Responsibilities: Preparing Marketing Collaterals, Leaflets, Brochures, Posters, Advertisement for magazines. Preparing Training Aids (Illustrations, Wallcharts, 3D catalogue, Video.) Budgeting and monitoring product promotion expenses Preparing Technical Literatures.

Key Responsibilities: Releasing Parts Circulars. Updating Part Catalogues and Price lists. Collecting and analyzing parts complaints from Dealers. Interdepartmental coordination with R&D and Service Department.