Ritchie Somerville Email & Phone Number

Manchester, GB

London Area, United Kingdom

• Compiled and submitted detailed reports for the client’s Clerk of Works, ensuring all project milestones and site activities were accurately documented.
• Assisted in overseeing day-to-day site operations, ensuring all activities were completed in line with safety regulations and project timelines.
• Coordinated with contractors, suppliers, and stakeholders, facilitating smooth communication to keep the project on track.
• Monitored construction progress and conducted site inspections to ensure work met the required standards and specifications.
• Prepared and maintained project documentation, including progress reports, safety assessments, and quality control checklists.
• Supported senior site managers in managing resources, tracking budgets, and scheduling tasks to ensure the project was completed efficiently.

Hertford, England, United Kingdom

• Provided excellent customer service in a fast-paced environment, interacting with a wide range of customers and ensuring their needs were met promptly and courteously.
• Prepared and served beverages efficiently, maintaining high standards of quality and presentation for drinks and food orders.
• Handled cash and processed payments accurately, ensuring smooth and efficient transactions for customers.
• Maintained cleanliness and organisation of the bar area, ensuring a safe and inviting atmosphere for patrons.
• Managed customer complaints with professionalism, addressing issues quickly and ensuring a positive resolution to maintain customer satisfaction.

Manchester, England, United Kingdom

• Served high-paying clients in the chairman’s lounge during match days, demonstrating the ability to work under pressure while maintaining excellent service standards.
• Utilised a solution-focused mindset to handle challenges and resolve issues quickly, ensuring customer satisfaction and smooth operations at the bar.
• Sourced specific products for customers upon request, ensuring that all orders were met with accuracy and attention to detail.
• Worked collaboratively with team members to ensure prompt service, manage stock, and maintain a positive atmosphere for guests.

Hertfordshire, England, United Kingdom

• Refereed both mainstream and disability-friendly football matches, demonstrating adaptability and inclusivity to ensure fair play for all participants.
• Managed disputes and conflicts during grassroots games, using knowledge of the law of the game and effective conflict management techniques to defuse altercations between players, coaches, and teams.
• Enforced the rules and regulations of the game fairly and consistently, ensuring a safe and competitive environment for all participants.
• Made quick, decisive decisions under pressure, ensuring the smooth flow of the game and maintaining control on the field.
• Communicated clearly and assertively with players and coaches to ensure understanding of decisions and maintain order during matches.
• Observed and assessed performance, providing feedback to players and coaches when necessary to improve understanding of the game.

Hertfordshire, England, United Kingdom

• Conducted intensive research to set up Rina, gathering essential legal documentation such as disclaimers and employment contracts, and understanding the steps to start a business and approach potential clients.
• Developed digital marketing skills in website creation and social media management by working with clients to create effective online presences.
• Ensured client deadlines were met by managing timelines effectively while maintaining a high standard of work and quality.
• Utilised project management skills to divide tasks within the team, maximising efficiency and ensuring smooth project execution.
• Collaborated with clients to understand their goals and tailor marketing strategies that aligned with their objectives, driving engagement and results.

Hertford, England, United Kingdom

• Collaborated with diverse team members daily, utilising team-building and communication skills to complete tasks efficiently in a fast-paced environment.
• Provided exceptional customer service by engaging with customers, addressing inquiries, and promoting ongoing deals and menu items.
• Maintained high standards of cleanliness and safety, ensuring compliance with health and safety guidelines.
• Managed time effectively to meet demanding schedules during busy shifts, contributing to smooth restaurant operations.
• Adapted to customer needs, resolving issues promptly to maintain satisfaction and a positive dining experience.

London Area, United Kingdom

• Liaised with football club foundations across the English football pyramid to coordinate event logistics, showcasing strong written and verbal communication skills.
• Participated in daily briefing sessions, demonstrating active listening skills to understand and execute tasks effectively.
• Managed multiple event planning tasks simultaneously, ensuring deadlines were met and operations ran smoothly.
• Collaborated with colleagues and external partners to align objectives and ensure successful event delivery.
• Adapted to shifting priorities, solving problems proactively to address challenges during the planning process.

Bsc (Hons) Sport Marketing And Management, Business, Management, Marketing, And Related Support Services, First

Activities and Societies: 5, 7, and 11-aside campus leagueFirst-year: Developing Professional Skills - First Sports Business Management.

A-Level In Media Studies And National Extended Diploma In Sport, Media Studies (B), National Extended Diploma In Sport (D/M/M)

Activities and Societies: Involved with open evenings and tours, Active in a range of sporting events for my form

Gcses, 10 Grades A-C (Including Core Subjects)