Carrie Ritchie Email & Phone Number

San Antonio, Tx

San Antonio, Tx

 Procured and supplied all rotable and consumable parts, material, equipment, and overhaul services on projects from both foreign and domestic sources for general, commercial, and military sectors of the aerospace industry in both the United Stated and abroad Managed every aspect of the company’s purchasing and identified fast moving/high demand parts  Evaluated suppliers based on price, quality, delivery speed, and compliance paperwork such as the 8130-3, EASA Form 1, or certificate of conformance Researched market to evaluate purchasing trends to determine which items to maintain and procure for company stock  Maximized potential savings and implemented continuous cost reduction initiatives Responsible for domestic, international, and hazardous goods shipments  Lead inside sales team, developed objectives, assigned work, coached and evaluated performance, as well as all HR functions to include payroll and hiring  Responsible for processing more than 1.2 Million dollars’ worth of revenue, and provided exceptional customer service as well as maintained excellent relationships with all vendors  In charge of accounting functions such as payroll, bill paying, month-end billing and financial reporting/reconciliation, and account collections Responsible for upkeep of our capabilities list and evaluation forms for the FAACareer Accomplishments:  Promoted from a service sales only position to a purchasing and part sales manager Successfully pioneered a parts procurement and sales division in a company that was previously only a FAA repair station to expand sources of revenue Achieved company growth results by more than doubling part sales every year  Played an integral role in developing HR functions for the company to include putting together a new hire book for training, company policies, as well as write up procedures and various process forms.

Universal City, Tx

 Presented insurance benefit plans and values associated with the Section 125 Cafeteria Plans, Premium Only Plans, and COBRA plans available through SBS in front of both large groups of employees as well as at benefit fairs Ensure accurate presentation of products and services information to corporate accounts Coordinated seminars and materials to be presented with Human Resource Directors Was the primary point of contact for customer service calls to coordinate benefits with Human Resources departments as well as employees of our clientele Provided detailed quotes of services over the phone and by e-mail Maintained renewal databases and paperwork as well as processed all incoming claimsCareer Accomplishments: Successfully managed outside sales account development, including tradeshow speaking opportunities as well as on-site sales meetings with customers Received consistent accolades from clientele for delivering articulate and accurate presentations to their employees

San Antonio, Tx

 Licensed Property and Casualty Insurance Agent Provided inbound customer service to USAA members regarding their insurance needs Worked with members to educate and determine appropriate products and service offeringsCareer Accomplishments: Received numerous Customer Excellence awards based on customer surveys following phone calls  Always met and exceeded all projected phone time management queues and cross-selling requirements

Falls Church, Va

 Responsible for managing large high-volume accounts as well as direct customer sales, directing, coaching, mentoring, and developing a team of 5 direct report Inside Sales/Project Coordinators  In charge of keeping the showroom stocked with samples and brochures as well as training employees on any new products and services In charge of training all new employees on systems, design, and procedures, as well as being the I.S. Expert at the branch which entailed training the entire branch on any new systems, hardware, design, or procedures Coordinated deliveries, installations, follow-ups, as well as processing of payroll, and the closing/balancing of money Career Accomplishments: Promoted internally twice within this company; I began as an Inbound Sales Representative and was promoted to Project Coordinator/Inside Sales after 10 months. After a little over a year in this position, I was again promoted to the Inside Sales Team Leader.  Selected to be groomed for a Branch Manager position, and was integrated into Reico’s leadership training program which taught leadership and management skills Organized and developed new systems for the Inside Sales Team and Designers which included creating project forms which increased productivity and lowered the percentage of mistakes and miscommunication

Bachelor Of Arts (B.A.), Cum Laude

Education record