Customer Experience Manager
Current
Jul 2022 - Present
AeroLeads people directory · profile
Ritesh Kumar Singh Email & Phone Number
Customer Experience at dcs plus
at
dcs plus
1 work email found
@dcsplus.net
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
Role
Customer Experience at dcs plus
Location
Gurgaon, Haryana, India
Company size
Who is Ritesh Kumar Singh? Overview
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Quick answer
Ritesh Kumar Singh is listed as Customer Experience at dcs plus at dcs plus, a company with 77 employees, based in Gurgaon, Haryana, India. AeroLeads shows a work email signal at dcsplus.net and a matched LinkedIn profile for Ritesh Kumar Singh.
Ritesh Kumar Singh previously worked as Customer Experience Manager at Dcs Plus and Customer Experience Manager at Dcs Plus. Ritesh Kumar Singh holds Pgdm, Aviations & Tourism Management from Ymca New Delhi.
Company email context
Email format at dcs plus
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{first_initial}{last}@dcsplus.net
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AeroLeads found 1 current-domain work email signal for Ritesh Kumar Singh. Compare company email patterns before reaching out.
Profile bio
About Ritesh Kumar Singh
Travel professional with 15 years of experience in Outbound tours - Operations, Sales, Contracting and Customer service. Specialized in multi travel products - MICE, Group tours and Leisure travels. Successfully worked and strengthen my learning while working for various business modules - Corporate, Retail and B2B travel businesses.
Listed skills include Leadership, Microsoft Office, Management, Microsoft Word, and 6 others.
Current workplace
Ritesh Kumar Singh's current company
Company context helps verify the profile and gives searchers a useful next step.
Dcs Plus
7 roles
Ritesh Kumar Singh work experience
A career timeline built from the work history available for this profile.
Customer Experience Manager
Current
Jul 2022 - Present
Customer Service (Sales And Operations)
Flights Channel
- Customer Service Management (US & Canada process)
- Sales and Operations
- Responsible for Reservation’s operations for online and offline bookings.
- Taking care of escalations and resolving issues at Customer end.
- Flights, Hotels and Car rental reservations
Sep 2021 - Jul 2022
Manager – Mice Operations
- Taking care of MICE Tours executions from start to end.
- Handling all the services and escalations at customer and traveler’s end.
- Responsible for complete Operations part and final P&L of executed tours.
- Visa support and processing
- Pricing and Profit building
- Supervising the team with required help and support.
Dec 2018 - Oct 2020
Sr. Manager – Mice Contracting & Operations
- Taking care of complete contracting and operations.
- Responsible for MICE Tours executions from start to end.
- Handling all the services and escalations at customer end.
- Procuring with the sales support whenever required.
- Visa support and processing
- Responsible for complete P&L for all the performed tours.
May 2017 - Nov 2018
Sr. Manager - Contracting & Operations
Its Possible Travel Pvt Ltd.
- Taking care of Sales, Contracting and Operations.
- Worked closely with management towards the growth of business.
- Participated in Marketing and promotions activities to secure more productivity.
- Responsible for all outbound tours operations from start to end.
- Visa support and processing
- Supervising the team with required support.
Nov 2016 - Apr 2017
Manager- Operations And Outbound Products
- Taking care of Contracting and Operations
- Product manager for Destinations in Southeast Asia (Singapore, Hong Kong, Macau, Thailand, Indonesia- Bali ).
- Sales support - Pricing and profit building
- Responsible for complete P&L for all the handling destinations.
- Taking care of Groups and Fixed departures tours.
- Responsible for tour packages update and promotions on website
Mar 2011 - Oct 2016
Team & coworkers
Colleagues at dcs plus
Other employees you can reach at dcsplus.net. View company contacts for 77 employees →
AF
Alina Fatu
Colleague at Dcs PlusRomania, Romania
View →
SS
Shresth Srivastava
Colleague at Dcs PlusGurugram, Haryana, India, India
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SS
Syed Shadman
Colleague at Dcs PlusNew Delhi, Delhi, India, India
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GB
Gulzar Bagri
Colleague at Dcs PlusDelhi, India, India
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IA
Ioana Alina Arinton
Colleague at Dcs PlusBucharest, Bucharest, Romania, Romania
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MA
Mya Asante
Colleague at Dcs PlusWashington DC-Baltimore Area, United States
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PP
Paul Petrisor
Colleague at Dcs PlusRomania, Romania
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AP
Alexandru Popescu
Colleague at Dcs PlusSector 6, Bucharest, Romania, Romania
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CM
Campan Mirela
Colleague at Dcs PlusRomania, Romania
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SB
Srishti Bhaintwal
Colleague at Dcs PlusGurugram, Haryana, India, India
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Alina Fatu
Colleague at Dcs PlusRomania, Romania
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SS
Shresth Srivastava
Colleague at Dcs PlusGurugram, Haryana, India, India
View →
SS
Syed Shadman
Colleague at Dcs PlusNew Delhi, Delhi, India, India
View →
GB
Gulzar Bagri
Colleague at Dcs PlusDelhi, India, India
View →
IA
Ioana Alina Arinton
Colleague at Dcs PlusBucharest, Bucharest, Romania, Romania
View →
MA
Mya Asante
Colleague at Dcs PlusWashington DC-Baltimore Area, United States
View →
PP
Paul Petrisor
Colleague at Dcs PlusRomania, Romania
View →
AP
Alexandru Popescu
Colleague at Dcs PlusSector 6, Bucharest, Romania, Romania
View →
CM
Campan Mirela
Colleague at Dcs PlusRomania, Romania
View →
SB
Srishti Bhaintwal
Colleague at Dcs PlusGurugram, Haryana, India, India
View →
2 education records
Ritesh Kumar Singh education
Pgdm, Aviations & Tourism Management
Ymca New Delhi
Bachelor'S Degree, History
FAQ
Frequently asked questions about Ritesh Kumar Singh
Quick answers generated from the profile data available on this page.
What company does Ritesh Kumar Singh work for?
Ritesh Kumar Singh works for dcs plus.
What is Ritesh Kumar Singh's role at dcs plus?
Ritesh Kumar Singh is listed as Customer Experience at dcs plus at dcs plus.
What is Ritesh Kumar Singh's email address?
AeroLeads has found 1 work email signal at @dcsplus.net for Ritesh Kumar Singh at dcs plus.
Where is Ritesh Kumar Singh based?
Ritesh Kumar Singh is based in Gurgaon, Haryana, India while working with dcs plus.
What companies has Ritesh Kumar Singh worked for?
Ritesh Kumar Singh has worked for Dcs Plus, Flights Channel, Jtb India Private Limited, Harvey World Destinations, and Its Possible Travel Pvt Ltd..
Who are Ritesh Kumar Singh's colleagues at dcs plus?
Ritesh Kumar Singh's colleagues at dcs plus include Alina Fatu, Shresth Srivastava, Syed Shadman, Gulzar Bagri, and Ioana Alina Arinton.
How can I contact Ritesh Kumar Singh?
You can use AeroLeads to view verified contact signals for Ritesh Kumar Singh at dcs plus, including work email, phone, and LinkedIn data when available.
What schools did Ritesh Kumar Singh attend?
Ritesh Kumar Singh holds Pgdm, Aviations & Tourism Management from Ymca New Delhi.
What skills is Ritesh Kumar Singh known for?
Ritesh Kumar Singh is listed with skills including Leadership, Microsoft Office, Management, Microsoft Word, Social Media, Microsoft Excel, Marketing, and Customer Service.
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