Efficiently managing the reservation operations according to the established concept statement providing a courteous, professional, efficient and flexible service at all times to both arriving and departing guest.Work in close coordination with sales & marketing staff for any extra piece of business through direct reservations. Establish a rapport with guests/ Travel agent/ Companies maintaining good customer relationship.Develop and assist with training activities focused on… Show more Efficiently managing the reservation operations according to the established concept statement providing a courteous, professional, efficient and flexible service at all times to both arriving and departing guest.Work in close coordination with sales & marketing staff for any extra piece of business through direct reservations. Establish a rapport with guests/ Travel agent/ Companies maintaining good customer relationship.Develop and assist with training activities focused on improving skills and knowledge.Maintains positive guest and colleague interactions with good working relationships.Loading and Updating Corporate Rates on OPERA to be attached with PMS profiles. Show less

Efficiently managing the airport operations according to the established concept statement providing a courteous, professional, efficient and flexible service at all times to both arriving and departing guest.Work in close coordination with sales & marketing and the airlines staff for any extra piece of business. Establish a rapport with guests / airlines maintaining good customer relationship.Develop and assist with training activities focused on improving skills and… Show more Efficiently managing the airport operations according to the established concept statement providing a courteous, professional, efficient and flexible service at all times to both arriving and departing guest.Work in close coordination with sales & marketing and the airlines staff for any extra piece of business. Establish a rapport with guests / airlines maintaining good customer relationship.Develop and assist with training activities focused on improving skills and knowledge.Maintains positive guest and colleague interactions with good working relationships. Show less

Monitoring stores requisition / intents.Following up with the guest request and do the necessary service recovery.Ensure high standards of personal presentation and grooming.Act as a bridge between the Guest & the Management, keeping in mind the benefit of the hotel and ensuring 100% guest satisfaction.Prepare and maintain the daily logbook.Monitoring room positioning of the product.