Ritesh Redkar Email & Phone Number

Mumbai, Maharashtra, India

Directly responsible for Sales, Marketing, Revenue Management, Financial Accountabilities and allmaintenance of the property.Implement Strategies in order to deliver excellent guest services.Provide leadership and strategic planning to maximize operations and clients / guest satisfaction.Ensure full compliance to Hotel operating controls, Policies, Procedures & Service Standards,Prepare Monthly Financial and Non-Financial Reports to Management.Hire and Retain key… Show more Directly responsible for Sales, Marketing, Revenue Management, Financial Accountabilities and allmaintenance of the property.Implement Strategies in order to deliver excellent guest services.Provide leadership and strategic planning to maximize operations and clients / guest satisfaction.Ensure full compliance to Hotel operating controls, Policies, Procedures & Service Standards,Prepare Monthly Financial and Non-Financial Reports to Management.Hire and Retain key positions.Corporate client handling & take part in new client acquisition.In-depth analysis and working on grounds head to head with the Interiors Team.Helping the off-site Designing Team with creatives and Menu Designing.Overlooking on Social Media data banks for marketing.Meeting and Handling the Government Authority interns of Licensing and other mandatory Documents.( BMC, Fire Department, Fassai, Excise Department, Local Cops etc.)Handling Online Portals like, Zomato, Swiggy, Uber Eats, etc., and training the staff for handling thesoftware.Finding the right POS software for the restaurant according to it's need and training the staff for thesame. Calling the Top Food Bloggers for the review.Collaborating with Fashion Blogger and Interiors Magazines for the cover.Curating Events Nights and Themes Nights to attract a crowd.Handing the Social Media account personally. Facebook, Instagram.Operations II :Responsible for the hiring, training, and disciplining of restaurant staff.Managed restaurant staffingMonitored the quality of the service.Ordering stock and maintaining inventory on a weekly basis Responsiblefor daily/ month end inventory, stocks vs sales inventory Restaurantsetup (front of the house & back of the house )Guest Relations: - Meeting and greeting customers and organize table reservations for all sectionsStaff Training and Feedback to match restaurant requirementOverlooking and maintaining the standard of hygiene.VIP Guest list. Show less

Mumbai, Maharashtra, India

Directly responsible for Sales, Marketing, Revenue Management, Financial Accountabilities and allmaintenance of the property.Implement Strategies in order to deliver excellent guest services.Provide leadership and strategic planning to maximize operations and clients / guest satisfaction.Ensure full compliance to Hotel operating controls, Policies, Procedures & Service Standards,Prepare Monthly Financial and Non-Financial Reports to Management.Hire and Retain key… Show more Directly responsible for Sales, Marketing, Revenue Management, Financial Accountabilities and allmaintenance of the property.Implement Strategies in order to deliver excellent guest services.Provide leadership and strategic planning to maximize operations and clients / guest satisfaction.Ensure full compliance to Hotel operating controls, Policies, Procedures & Service Standards,Prepare Monthly Financial and Non-Financial Reports to Management.Hire and Retain key positions.Corporate client handling & take part in new client acquisition.In-depth analysis and working on grounds head to head with the Interiors Team.Helping the off-site Designing Team with creatives and Menu Designing.Overlooking on Social Media data banks for marketing.Meeting and Handling the Government Authority interns of Licensing and other mandatory Documents.( BMC, Fire Department, Fassai, Excise Department, Local Cops etc.)Handling Online Portals like, Zomato, Swiggy, Uber Eats, etc., and training the staff for handling thesoftware.Finding the right POS software for the restaurant according to it's need and training the staff for thesame. Calling the Top Food Bloggers for the review.Collaborating with Fashion Blogger and Interiors Magazines for the cover.Curating Events Nights and Themes Nights to attract a crowd.Handing the Social Media account personally. Facebook, Instagram.Operations II :Responsible for the hiring, training, and disciplining of restaurant staff.Managed restaurant staffingMonitored the quality of the service.Ordering stock and maintaining inventory on a weekly basis Responsiblefor daily/ month end inventory, stocks vs sales inventory Restaurantsetup (front of the house & back of the house )Guest Relations: - Meeting and greeting customers and organize table reservations for all sectionsStaff Training and Feedback to match restaurant requirementOverlooking and maintaining the standard of hygiene.VIP Guest list. Show less

Bahrain

Operations II : Pre-Opening Team.Responsible for the hiring, training, and disciplining of restaurant staff.Managed restaurant staffingMonitored the quality of the service.Ordering stock and maintaining inventory on a weekly basis Responsiblefor daily/ month end inventory, stocks vs sales inventory Restaurantsetup (front of the house & back of the house )Directly responsible for Sales, Marketing, Revenue Management, Financial Accountabilities and allmaintenance… Show more Operations II : Pre-Opening Team.Responsible for the hiring, training, and disciplining of restaurant staff.Managed restaurant staffingMonitored the quality of the service.Ordering stock and maintaining inventory on a weekly basis Responsiblefor daily/ month end inventory, stocks vs sales inventory Restaurantsetup (front of the house & back of the house )Directly responsible for Sales, Marketing, Revenue Management, Financial Accountabilities and allmaintenance of the property.Implement Strategies in order to deliver excellent guest services.Provide leadership and strategic planning to maximize operations and clients / guest satisfaction.Ensure full compliance to Hotel operating controls, Policies, Procedures & Service Standards,Prepare Monthly Financial and Non-Financial Reports to Management.Hire and Retain key positions.Corporate client handling & take part in new client acquisition.Guest Relations: - Meeting and greeting customers and organize table reservations for all sectionsStaff Training and Feedback to match restaurant requirementOverlooking and maintaining the standard of hygiene Show less

India

In-depth analysis and working on grounds head to head with the Interiors Team.Helping the off-site Designing Team with creatives and Menu Designing.Overlooking on Social Media data bank for marketingMeeting and Handling the Government Authority in terms of Licensing and other mandatory Documents.( BMC, Fire Department, Fassai, Excise Department, Local Cops etc.)Handling Online Portals like, Zomato, Swiggy, Uber Eats, etc, and training the staff for handling… Show more In-depth analysis and working on grounds head to head with the Interiors Team.Helping the off-site Designing Team with creatives and Menu Designing.Overlooking on Social Media data bank for marketingMeeting and Handling the Government Authority in terms of Licensing and other mandatory Documents.( BMC, Fire Department, Fassai, Excise Department, Local Cops etc.)Handling Online Portals like, Zomato, Swiggy, Uber Eats, etc, and training the staff for handling thesoftware.Finding the right POS software for the restaurant according to its need and training the staff for thesame. Calling the Top Food Bloggers for the review.Collaborating with Fashion Blogger and Interiors Magazines for the cover.Curating Events Nights and Themes Nights to attract a crowd.Handing the Social Media account personally. Facebook, Instagram.Operations II :Responsible for the hiring, training, and disciplining of restaurant staff.Managed restaurant staffingMonitored the quality of the service.Ordering stock and maintaining inventory on a weekly basis Responsiblefor daily/ month end inventory, stocks vs sales inventory Restaurantsetup (front of the house & back of the house )Guest Relations: - Meeting and greeting customers and organize table reservations for all sectionsStaff Training and Feedback to match restaurant requirementOverlooking and maintaining the standard of hygiene.VIP Guest listTable allotmentGuest Relations - Meeting and greeting GuestManaging corporate tie-upCurating Events GiG Nights. Show less

India

Managing a team of 60 supervisors.Handling training of the new joiners and evaluating their performance on a daily and weekly basis.Supervise that the activities are performed as per Standard Operations Procedures.To check if the visitors are attended correctly.To verify that documentations are completed as per procedures.Supervise the establishment image in regards to cleanliness and as per theming and children safety.Verify the equipment functioning and the… Show more Managing a team of 60 supervisors.Handling training of the new joiners and evaluating their performance on a daily and weekly basis.Supervise that the activities are performed as per Standard Operations Procedures.To check if the visitors are attended correctly.To verify that documentations are completed as per procedures.Supervise the establishment image in regards to cleanliness and as per theming and children safety.Verify the equipment functioning and the infrastructure and, as necessary, make Work Orders for theirmaintenance.Control the advancement and due dates of the Work Orders by means of a log, regular follow up andreporting weekly advancements to management.Assign personnel according to daily assistance of supervisors to cover any possible absences for smoothoperations.Attending and solving visitor complaints to give them a good experience of their visit. Maintainingrecords of daily inventory of consumables and transit from the warehouse.Client Relations:Handling Brand Partner training.Making sure that activities are performed as per their requirements.Evaluating activities as per client protocols.Meeting clients monthly to give them activity updates and current standings. Regularfollow up for meeting the consumable requirement furnished by the clients.Events:Coming up with new innovative themes for weekly events and managing smoothFunctioning.Recruiting personnel as per the activity requirements.Handling Productions in terms of stage set up, props requirement; people, crowd and staff management.Heading and managing weekly flash mobs, mall activities and road shows. Show less

Key Roles:Customer Relations:Face to face customer relations with our VVIP, VIP, C1 Clients.Having regular meetings to meet the SLA's.Managed over 4000 Clients from Airoli to Goa Region.Arranging training for Guards and managing the smooth functioning.Coordinating with Operations Team to manage shortage of guards at venues.Managing overall performance and Contract Renewals.Handling escalated complaints and closing it in the given time.Handled Clients like… Show more Key Roles:Customer Relations:Face to face customer relations with our VVIP, VIP, C1 Clients.Having regular meetings to meet the SLA's.Managed over 4000 Clients from Airoli to Goa Region.Arranging training for Guards and managing the smooth functioning.Coordinating with Operations Team to manage shortage of guards at venues.Managing overall performance and Contract Renewals.Handling escalated complaints and closing it in the given time.Handled Clients like Vodafone, DY Patil College and Stadium, Autobahn-Lamborghini, Mercedes,Automobiles, All Cargo - Uran, Trans India, Orange Mumbai, Smita Thackeray Housing, etc. Show less