Leading NPI initiatives of Nokia Charging Product domain, my responsibilities include:-• Project Planning of all the Nokia NPI Charging Product project activities. • Providing Nokia Charging Product Demo's to Customers and doing PoCs with them.• Working with Nokia Partners for the joint solution, Integration Testing, Demo's and PoCs along with creation of Blueprint Documentation.• Nokia Charging AI powered chatbot - Planning, E2E Nokia Charging Product Integration with Nokia AI team, Solution Architect, E2E Testing and Demo's.• Tracking Defects through Jira Fault Management dashboard.• Coordinating with Delivery Managers, Product Owners, Architects and other scrum teams for quick resolution of defects.• Skillfully remove obstacles and distractions and facilitate team members with knowledge and resources.• Enforce scrum practices with the team and motivate them to follow it.• Coordinating knowledge sharing sessions within the team.• Conducting retrospectives for improvements.• Closely involve in the technical aspect within the team like troubleshooting, discussion with other teams and documentation.• SAFe Certified Scrum Master. • Awarded as DMTS “Distinguished Member of Technical Society” for 2019 by Nokia Bell LABS for the technical contribution done towards NOKIA.

As an Customer Support Specialist of Nokia Charging Product domain, my responsibilities include:-• Project Planning of all the Nokia 4LS Charging Product project activities.• Managing a scrum team responsible to handle the customer defects.• Front facing R&D and working closely with different Nokia Services and Cares teams to provide them the Nokia Charging product support.• Conduct daily stand up and support team to remove impediments.• Track the defects through Jira Fault Management dashboard.• Coordinating with Delivery Managers, Product Owners, Architects and R&D scrum teams for quick resolution of defects.• Skillfully remove obstacles and distractions and facilitate team members with knowledge and resources.• Enforce best practices with the team and motivate them to follow it• Technically supporting the design team members with in-depth analysis and resolution of defects.• Involved in planning the product delivery schedules based on customer defects committed.

I am working as Lead Engg. in R&D ValidaTion Team.