# Responsible for P&L#Management of all Existing sales distributors and expansion of dealer network as well as direct sales of our special product with associated responsibility for turnover #Participation in Exhibition , Seminar , Dealer Training , Customer gathering and also market related activities#Distributor appointment and Management #Manage Accurate stock planning & logistics and sales forecast monthly basis #Develops strong win-win relationship with the channel… Show more # Responsible for P&L#Management of all Existing sales distributors and expansion of dealer network as well as direct sales of our special product with associated responsibility for turnover #Participation in Exhibition , Seminar , Dealer Training , Customer gathering and also market related activities#Distributor appointment and Management #Manage Accurate stock planning & logistics and sales forecast monthly basis #Develops strong win-win relationship with the channel partner in the market #Lead a teams of managers #Oversees daily customer service operation and ensure high label of customer satisfaction index to be maintained Show less

#Successfully running 3 branches - Kolkata , JMD & BBSR . Manage budget and allocate funds appropriate at the branch label# Responsible for P&L#Management of all Existing sales distributors and expansion of dealer network as well as direct sales of our product with associated responsibility for turnover#Coordinating with the product line manager at Italy and America for necessary product amendment. #Participation in Exhibition , Seminar , Dealer Training , Customer gathering… Show more #Successfully running 3 branches - Kolkata , JMD & BBSR . Manage budget and allocate funds appropriate at the branch label# Responsible for P&L#Management of all Existing sales distributors and expansion of dealer network as well as direct sales of our product with associated responsibility for turnover#Coordinating with the product line manager at Italy and America for necessary product amendment. #Participation in Exhibition , Seminar , Dealer Training , Customer gathering and also market related activities#Distributor appointment and Management #Manage Accurate stock planning & logistics and sales forecast monthly basis #Develops strong win-win relationship with the channel partner in the market #Lead a teams of managers toward delivery of the growth agenda through the opportunities addressed by #Oversees daily customer service operation and ensure high label of customer satisfaction index to be maintained #Ensure Regional audit score to be maintained as green at all the branches Show less

#Team Management, Dealer Management, Business development & expansion, Team Building & Leadership, inventory & supply chain Management, sales Management, customer Service Management#Implemented CRM Dynamics successfully in East India. #Made East region as one of the most profitable region across India #Developed key accounts such as Indian Railway, Steel industries, PSUs, Aviation, Automotive, mining, Institution and BSCs in North and East India .#Established word class dealer… Show more #Team Management, Dealer Management, Business development & expansion, Team Building & Leadership, inventory & supply chain Management, sales Management, customer Service Management#Implemented CRM Dynamics successfully in East India. #Made East region as one of the most profitable region across India #Developed key accounts such as Indian Railway, Steel industries, PSUs, Aviation, Automotive, mining, Institution and BSCs in North and East India .#Established word class dealer network across East Zone#Consistent performer throughout the KCSPL tenure #Assess local market conditions and identify current and prospective sales opportunities with key accounts and ensure that opportunities to convert in to order #Develop forecasts, financial objectives and business plans for organizational goals to be met. #Manage budget and allocate funds appropriate at branch label .#Bring out the best of branch’s personnel by providing training, coaching, development and motivation#Share knowledge with other branches and headquarters on effective practices, competitive intelligence, business opportunities and needs#Address customer and employee satisfaction issues promptly#Adhere to high ethical standards, and comply with all regulations/applicable laws#Engaging channel partners to ensure that common goals are achieved#Training channel partner staff, developing channel-wise demand generation programs and tracking results#Directing application development & updating success stories to team members across East India#Augmented business growth from 20% to 25% every year so far#Reporting to MD Show less

# Established Auto Business in East and North India from almost 1.50 Cr to 10Cr#Appointed several dealer across North & East India and established clear sales strategy to achieve our goal #Ensure Team and Dealer's target are to be met #Successfully arrange Dealers meets , OEM corporate meets , sales promotions , Events across the country #Built good relationship with OEM corporates across the country to get our products approved through annul rate contract #I got our… Show more # Established Auto Business in East and North India from almost 1.50 Cr to 10Cr#Appointed several dealer across North & East India and established clear sales strategy to achieve our goal #Ensure Team and Dealer's target are to be met #Successfully arrange Dealers meets , OEM corporate meets , sales promotions , Events across the country #Built good relationship with OEM corporates across the country to get our products approved through annul rate contract #I got our products approved with many Automotive industries such as – Tata CV , Tata PC , Honda , Hero , Daimler , Suzuki #Accountable for analyzing Dealers Strength and examine dealer inventory, monitoring dealer target achievement #Ensured after sales service get streamlined with coordination of service team to sustain good corporate relationship #Review Purchase order raised by the dealer for spares and track Spare parts & equipment on regular basis.#Entrusted with the responsibility to generate order against enquiries, Selling products and Spare Part, monitoring & supervising installations at clients place.# Establish healthy business relations with clients & external associates for securing repeat business & long term customer loyalty and working towards solving their queries and complaints efficiently.#Provide effective and inspirational leadership to the team through regular training, motivation and performance appraisals in order to achieve set targets.#Analyze various processes/applications and recommend process & equipment modification to enhance operational efficiency. #Prepare & review SOP’s engaged in performance monitoring of all key elements of materials management including taking corrective action wherever appropriate.#Create & sustain a dynamic environment in troubleshooting the techno-Commercial problems & motivates high performance amongst sales team members Show less

#Established clear sales strategy , define a clear value of proposition to differentiate our sound engineering based products in to the market place and to the key account customers by setting up goal among team for develop new accounts and repeat business from existing key accounts #Established world class service support to the key account customer with coordination of service team to sustain long term relationships #Improved market share of our products by signing ARC with key… Show more #Established clear sales strategy , define a clear value of proposition to differentiate our sound engineering based products in to the market place and to the key account customers by setting up goal among team for develop new accounts and repeat business from existing key accounts #Established world class service support to the key account customer with coordination of service team to sustain long term relationships #Improved market share of our products by signing ARC with key customers by engaging key person of customer’s organisation #Building up a sales pipeline of business opportunities that ensured sales targets are met. #Communicating business relevant information and providing structured feedback to senior management.#Achieving business plan targets whilst maximizing profits at the desired margin#Utilising marketing resources to drive account retention and growth. #Compiling and delivering winning sales presentations and proposals#Perform calibration and service of equipment and proficient in performing root cause analysis of defects.#Establish healthy business relations with clients & external associates for securing repeat business & long term customer loyalty and working towards solving their queries and complaints efficiently.#Provide effective and inspirational leadership to the team through regular training, motivation and performance appraisals in order to achieve set targets. Show less

• Established automotive market in Bihar • Appointed dealer for this area and made company more focused on after sales service • Accountable for analyzing Dealers Strength and examine dealer inventory, monitoring dealer target achievement• Review Purchase order raised by the dealer for spares and track Spare parts & equipment on regular basis.• Entrusted with the responsibility to generate order against enquiries, Selling products and Spare Part, monitoring & supervising… Show more • Established automotive market in Bihar • Appointed dealer for this area and made company more focused on after sales service • Accountable for analyzing Dealers Strength and examine dealer inventory, monitoring dealer target achievement• Review Purchase order raised by the dealer for spares and track Spare parts & equipment on regular basis.• Entrusted with the responsibility to generate order against enquiries, Selling products and Spare Part, monitoring & supervising installations at clients place.• Perform calibration and service of equipment and proficient in performing root cause analysis of defects.• Establish healthy business relations with clients & external associates for securing repeat business & long term customer loyalty and working towards solving their queries and complaints efficiently.• Provide effective and inspirational leadership to the team through regular training, motivation and performance appraisals in order to achieve set targets. Show less

-Step up the customer experience-Ensure Standard operating procedures are met for CRM, SAP & Dealer Infonet System.-Meet the Business targets on Free Service redemption, Paid service share and Dealer & ASDs workshops revenue growth-Product performance feedback and competition benchmarking.-Headed Branch Team with focus on implementing policies and processes; provided dynamic service support to deliver customer excellence and increase CSI Score-TPM Implementation at… Show more -Step up the customer experience-Ensure Standard operating procedures are met for CRM, SAP & Dealer Infonet System.-Meet the Business targets on Free Service redemption, Paid service share and Dealer & ASDs workshops revenue growth-Product performance feedback and competition benchmarking.-Headed Branch Team with focus on implementing policies and processes; provided dynamic service support to deliver customer excellence and increase CSI Score-TPM Implementation at Dealerships and drive the Service agenda-Tracking competitor activities and keeping abreast with the latest trends and requirements. -Product failure report and analysis to HO team. -Implementing Service Quality Systems at Dealers, branches & ASDs, evaluation and Improve - PDCA-Maintaining Service standards of Customer care and Vehicle care at Dealers, branches & ASDs across the territory.-Service network/ Capacity expansion as per DSS norms Dealers & ASDs.-Control on Warranty Claims-Promoting Sales by providing service support.-Promoting Genuine Spares Sales.-Ensure Standard operating procedures are met for CRM, SAP & Dealer Infonet System.-Driven successful implementation of sales force in the Branch and Monitoring KPI. -Meet the Business targets on Free Service redemption, Paid service share and Dealer & ASDs workshops revenue growth-Product performance feedback and competition benchmarking.-TPM Implementation at Dealerships and drive the Service agenda-Tracking competitor activities and keeping abreast with the latest trends and requirements. -Product failure report and analysis to HO team. -Implementing Service Quality Systems at Dealers, branches & ASDs, evaluation and Improve - PDCA-Maintaining Service standards of Customer care and Vehicle care at Dealers, branches & ASDs across the territory.-Service network/ Capacity expansion as per DSS norms Dealers & ASDs. -Control on Warranty Claims -Promoting Sales by providing service support. -Promoting Genuine Spares Sales. Show less

• Built up a sales pipeline of business opportunities that ensure sales targets are met. • Communicating business relevant information and providing structured feedback to senior management.• Achieving business plan targets whilst maximizing profits at the desired margin• Utilising marketing resources to drive account retention and growth. • Compiling and delivering winning sales presentations and proposals• Perform calibration and service of equipment and proficient in… Show more • Built up a sales pipeline of business opportunities that ensure sales targets are met. • Communicating business relevant information and providing structured feedback to senior management.• Achieving business plan targets whilst maximizing profits at the desired margin• Utilising marketing resources to drive account retention and growth. • Compiling and delivering winning sales presentations and proposals• Perform calibration and service of equipment and proficient in performing root cause analysis of defects.• Establish healthy business relations with clients & external associates for securing repeat business & long term customer loyalty and working towards solving their queries and complaints efficiently.• Provide effective and inspirational leadership to the team through regular training, motivation and performance appraisals in order to achieve set targets.• Analyse various processes/applications and recommend process & equipment modification to enhance operational efficiency. • Prepare & review SOP’s engaged in performance monitoring of all key elements of materials management including taking corrective action wherever appropriate. Show less

• Resourceful planning and execution on quality Sales/service/supply norms to resolve customers critical issues and achieve customer satisfaction • Outstanding in building a strong distribution network for achieving greater market reach & penetration and maximizing sales & supervising complete after-sales and customer delight operations with achieving Sales Targets.• Resourceful in cementing healthy relationship with the clients for generating business and leading workforce towards… Show more • Resourceful planning and execution on quality Sales/service/supply norms to resolve customers critical issues and achieve customer satisfaction • Outstanding in building a strong distribution network for achieving greater market reach & penetration and maximizing sales & supervising complete after-sales and customer delight operations with achieving Sales Targets.• Resourceful in cementing healthy relationship with the clients for generating business and leading workforce towards accomplishing business and corporate goals• Areas of expertise covers new business development, account servicing, post warranty servicing, dealer management and techno-commercial operation• Creating Brand Promotion Campaigns innovatively post studying market dynamics in order to achieve desired corporate goals. • An innovative, creative & result-driven professional with strong communication, interpersonal & negotiation skills Show less