Ritesh Kulkarni Email & Phone Number

Thane, Mh, In

Mumbai, Maharashtra, India

Pune, Maharashtra, India

● Created dashboards for VKYC using Grafana and Flux with InfluxDB, tracking total calls, call end rates, and bandwidth. Improved call quality by 30% by identifying and resolving call drop issues.● Developed real-time analytics for VKYC to monitor customer bandwidth and call performance, leading to a 25% increase in bandwidth optimization and better resource use.● Expanded user base by 40% by integrating multi-language support using Devnagri APIs with Python and Django.● Enhanced data security and compliance by developing Document Management System (DMS) APIs for secure storage of customer data, boosting audit scores by 50%.● Improved customer retention by 15% by monitoring and reducing drop-off rates during the VKYC process.● Created dashboards to monitor system performance and error rates, resulting in a 10% reduction in verification errors.● Worked with cross-functional teams to enhance fraud detection mechanisms, increasing detection rates by 25%.

Thane, Maharashtra, India

● Developed a pilot machine learning model using the Prophet Machine Leaning framework to predicttransaction counts and indent dates for terminals, aiming to boost operational efficiency and support betterdecision-making.● Evaluated the model in a limited scope and evaluated its potential for scaling up to full implementation bymeasuring at 70% accuracy.● Utilized Microsoft SQL server for data manipulation and complex queries.