Rithin Yaser Email & Phone Number

Remote

• Analyzed and mitigated phishing emails, reducing successful phishing attempts.
• Configured and monitored Proofpoint to enhance email security.
• Deployed and maintained SentinelOne for endpoint protection, effectively detecting and responding to advanced threats.
• Leveraged Microsoft Defender for Endpoint, performing regular vulnerability scans and threat assessments.
• Identified, analyzed, and responded to security incidents in Microsoft Sentinel, ensuring timely resolution and minimizing impact on operations.

Charlottetown, Prince Edward Island, Canada

• Manage and prioritize incoming support tickets, emails, and calls through a ticketing system - Demonstrated exceptional efficiency by consistently handling 40% more tickets than the company average.
• Identify and resolve network-related issues, including connectivity problems, bandwidth issues, and configuration errors, to ensure uninterrupted access to resources and services.
• Configure and maintain firewall rules and security policies to protect the network from unauthorized access, intrusions, and malware threats.
• Managed user accounts and permissions, ensuring compliance with security policies.
• Monitored system performance and security alerts, escalating issues to the security team as needed.

Charlottetown, Prince Edward Island, Canada

Huntsville, Ontario, Canada

Ontario, Canada

Toronto, Canada Area

Barrie, Ontario, Canada

Diploma, Computer Systems Technician - Networking

Education record