Shannon Long

Shannon Long Email and Phone Number

Quality Assurance Manager/Supervisor - Leveraged Desk @ Buchanan Technologies
grapevine, texas, united states
Shannon Long's Location
Charlottetown, Prince Edward Island, Canada, Canada
About Shannon Long

I have been with the same company for the last 3 years. I am driven to succeed at everything I do. I started as an Analyst on the front-line phones, was promoted to Supervisor, then Service Delivery Manager, and now I am the Quality Assurance Manager and Supervisor.I take every opportunity to learn new skills and have proven to be a trusted and hardworking team member capable of wearing many hats and succeeding.

Shannon Long's Current Company Details
Buchanan Technologies

Buchanan Technologies

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Quality Assurance Manager/Supervisor - Leveraged Desk
grapevine, texas, united states
Website:
buchanan.com
Employees:
391
Shannon Long Work Experience Details
  • Buchanan Technologies
    Supervisor
    Buchanan Technologies Mar 2024 - Present
    Charlottetown, Prince Edward Island, Canada
  • Buchanan Technologies
    Quality Assurance Manager
    Buchanan Technologies Jan 2024 - Present
    Prince Edward Island, Canada
  • Buchanan Technologies
    Associate Service Delivery Manager
    Buchanan Technologies Jun 2022 - Apr 2024
    Charlottetown, Prince Edward Island, Canada
  • Buchanan Technologies
    Supervisor
    Buchanan Technologies Oct 2021 - Jun 2022
    Charlottetown, Prince Edward Island, Canada
  • Buchanan Technologies
    Service Desk Analyst
    Buchanan Technologies Jul 2021 - Oct 2021
    Charlottetown, Prince Edward Island, Canada
  • Special Olympics Pei
    Athlete Leadership Volunteer
    Special Olympics Pei Jun 2023 - Present
    Prince Edward Island, Canada
  • Music
    Mental Health Advocate
    Music Dec 2017 - Present
  • Music
    Lyricist/Emcee
    Music 2015 - Mar 2024
  • Mothers Against Drunk Driving (Madd)
    Volunteer
    Mothers Against Drunk Driving (Madd) Jun 2019 - Mar 2024
  • Northside The Lakes Community Health Board
    Northside The Lakes Community Health Board Member
    Northside The Lakes Community Health Board Feb 2021 - Nov 2021
  • Walmart Canada
    Customer Experience Sales Floor
    Walmart Canada Aug 2020 - Nov 2021
  • Cape Breton Victoria Regional Centre For Education
    Lbg & Basketball Coach
    Cape Breton Victoria Regional Centre For Education Nov 2019 - Nov 2021
  • St. Joseph'S Catholic Church
    Single Parent Support Program Donations
    St. Joseph'S Catholic Church Oct 2019 - Nov 2021
  • Servicom
    Sales
    Servicom Sep 2011 - Nov 2021
    Aggressive Selling
  • Cape Breton Regional Municipality
    Member At Large Cbrm Diversity Committee
    Cape Breton Regional Municipality May 2018 - Jan 2021
    Sydney, Nova Scotia, Canada
  • Cape Breton University
    Radio Host
    Cape Breton University Mar 2019 - Oct 2019
  • Sobeys National Headquarters Mississauga Ontario
    Office Services Specialist
    Sobeys National Headquarters Mississauga Ontario Jun 2017 - Nov 2017
    Temp Position through hiring agency
  • Femstars
    Musician/Writer
    Femstars Jan 2017 - Sep 2017
    Nova Scotia, Canada
  • Cbrm/Cbrps
    Dispatch
    Cbrm/Cbrps Aug 2010 - Sep 2011
    coordinated with and dispatched fire, police and ambulance
  • Blackberry
    Blackberry Systems Support Irt
    Blackberry Jun 2005 - Mar 2007
    Halifax, Canada Area
  • Stream Global Services
    Technical Support
    Stream Global Services Feb 2002 - Jun 2005
    Glace Bay
  • Parks Canada
    Bilingual Information Counsellor
    Parks Canada Jun 2000 - Sep 2003
    Ingonish

Shannon Long Skills

Customer Service Call Centers Troubleshooting Outlook Sales Microsoft Office Technical Support Team Building Social Media Quality Assurance Coaching Project Planning Operations Management Microsoft Excel Microsoft Word Public Relations Public Speaking Powerpoint Strategic Planning Event Planning Blackberry Data Entry Social Networking Access Recruiting Windows 7 Windows Xp Customer Satisfaction Logistics Transportation Blackberry Applications Mac Os Job Coaching Cpr Certified Blackberry Os Dispatching Computer Proficiency Team Leadership Time Management Leadership Networking Project Management Management Mobile Devices

Shannon Long Education Details

Frequently Asked Questions about Shannon Long

What company does Shannon Long work for?

Shannon Long works for Buchanan Technologies

What is Shannon Long's role at the current company?

Shannon Long's current role is Quality Assurance Manager/Supervisor - Leveraged Desk.

What schools did Shannon Long attend?

Shannon Long attended Cape Breton Business College, Nova Scotia Community College, University College Of Cape Breton, Cabot High School.

What skills is Shannon Long known for?

Shannon Long has skills like Customer Service, Call Centers, Troubleshooting, Outlook, Sales, Microsoft Office, Technical Support, Team Building, Social Media, Quality Assurance, Coaching, Project Planning.

Who are Shannon Long's colleagues?

Shannon Long's colleagues are Divyang Prajapati, Ca Jainam Shah, Destiny Hirsch, Deepkumar Prajapati, Eneidy Barragan, Jim Hutchison, Robert Macdonald.

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