Rittvik Parmar Email & Phone Number

Ottawa, Ontario, Canada

● Established institutional partnerships with 7+ universities in Ontario, securing funding for well-being initiatives. Executed successful negotiation strategies to create win-win situations.● Owned end to end onboarding for new partners – identified needs, collaborated on proposal design, & streamlined implementation processes by developing SOPs leading to 30% reduction in onboarding time.● Conducted regular check-in calls with Department Heads, Deans & Faculty to align on progress, address concerns, ensure high levels of satisfaction & explore opportunities for program growth.● Supported multiple clients to achieve a 40% increase in student retention by proactively tailoring retention strategies, factoring for campus culture & demographics. ● Presented reports & intuitive dashboards to senior leadership, facilitating data-driven decision making.

● Developed strategic partnerships with 11 high-net-worth Canadian influencers, with a combined audience reach of 13 million within a short span of 3 months.● Leveraged the prospecting tool MODASH to create a robust pipeline of 40 high-net-worth influencers, extending the collective audience reach to 80 million.● Managed seamless data integration from MODASH into HubSpot CRM, implementing effective life cycle management strategies to enhance influencer relationship management.● Booked 30+ discovery calls with social management agencies & influencer agents for Peace Ambassador Partnerships with a close rate of 36%.● Conducted weekly stand-ups and delivered presentations on tracking procedures, resulting in a notable 20% reduction in errors within the team.

Saint-Mathieu-Du-Parc, Quebec, Canada

● Generated $30,000+ in revenue within 30 days by successfully curating a seamless ticketed webcast experience.● Designed and implemented a customized solution to address project needs by using API integration & automating workflows using Zapier resulting in a 27% reduction in costs.● Administered, managed, and maintained CRM in Salesforce, resulting in a 20% improvement in sales team efficiency.● Coordinated updates and changes across production, events, and marketing teams, streamlining system administration processes.● Coordinated with vendors to resolve bugs & integration issues during the go-live phase ensuring seamless operations and timely issue resolution.

• Worked in a pressurized environment during rush hour & resolved an average of 50 customer complaints per day • Provided exceptional customer service to over 500 daily riders, maintaining 99% customer satisfaction