Ritwik Rohan G Email & Phone Number

New Jersey, United States

Designed and built a robust backend for data analysis using REST APIs in Java, supporting a transactionload of up to 5,000 TPS (transactions per second), demonstrating scalability and performance.Proposed and implemented enhancements for data systems, achieving a 10% improvement in workflows anda 15% boost in data processing efficiency by optimizing ETL/ELT tools and methodologies.Designed and implemented a serverless solution by migrating from EC2 to ECS Fargate, resulting in a 26% reduction in infrastructure costs and improved scalability and management efficiency.

Cincinnati, Ohio, United States

I oversee our key distribution and tracking systems, which are critical for maintaining both security and easy access across our facilities.I ensure our communication channels—like email, Microsoft Teams, and GroupMe—operate smoothly, facilitating clear and continuous flow of information among staff and residents.Quick to respond, I handle technical glitches and ensure that all emergency situations are documented and reported promptly via our digital platforms.Provide regular technical training and support during staff meetings and training sessions, helping everyone stay up-to-date with our technology tools.Dedicated to fostering an inclusive community, integrating technology in ways that enhance living and learning in our residence halls.

Hyderabad, Telangana, India

Developed an automation solution using AWS Lambda to streamline report publishing, enhancing efficiencyand reducing manual effort.Reduced repeat escalations by 37% and improved efficiency by analyzing customer contact history to identifyand address root problems.Produced reports and visualizations in Tableau to convey insights to stakeholders, guiding decision-makingfor customer service improvements.

Hyderabad, Telangana, India

Led complex data analysis projects using SQL and Python, automating report generation and boostingoperational efficiency by 20% through improved system performance.Applied Random Forest for customer segmentation, enhancing sales conversion rates by 30% throughtargeted marketing strategies based on purchasing patterns.Optimized AWS data workflows with Python scripting, increasing data processing speeds by 50% andreducing data retrieval times.Developed a machine learning model with Gradient Boosting to improve fraud detection accuracy by 40%, significantly lowering financial losses.

Hyderabad, Telangana, India

Boosted customer experience and team efficiency by 11% QoQ through trend analysis, forecasting, and KPImonitoring with SQL and Python, optimizing team utilization and workflows.Implemented 39 process improvements to address data inaccuracies and overflow, increasing productivity by6% and earning the ‘EXTRAMILE' award.Enhanced team workflows by 27% by re-engineering processes for large datasets (over 10M transactions)using R and Python, receiving the ‘TECHNICAL EXPERTISE' award.Ranked in the top 1% of the team quarterly as a data analysis and business intelligence expert, masteringcomplex data environments and contributing to team development.Resolved complex data issues for AI devices in Amazon UK by analyzing and cleaning data with SQL,Python (Pandas), and visualizing insights with Tableau and Quick Sight, supporting strategic decisions andproduct reliability.

Jodhpur, Rajasthan, India

Mobile Recharge Backend Services: Developed and maintained robust backend services for Paytm's mobilerecharge team, facilitating seamless processing of phone bill payments and recharges within ahigh-transaction fintech environment.Service Optimization: Enhanced the performance and reliability of recharge services by optimizingserver-side processes and database interactions, resulting in a 25% reduction in transaction processing timeand improved user satisfaction.Cloud Management: Managed and scaled AWS infrastructure, including EC2 instances, Lambda functions, and DynamoDB, to handle high transaction volumes and ensure the reliability of fintech services.

Master'S Degree, Information Technology, 4/4

Pgp In Cloud Computing, Cloud