Sol Rivera Email & Phone Number

Tampa, Florida, United States

Here, I manage operations within an assigned territory. I supervise a team of field associates. I advise store associates, managers, and contractors.The scope of my role includes designing strategies to meet all operational and financial targets for the region, continually identifying opportunities for improvement in revenue growth, cost savings.

Tampa/St. Petersburg, Florida Area

90% – Providing customer service by assessing customer needs, communicating with customers and conducting home measures. 10% – Review and edit of drawings in the CAD tablet.As a Measure Technician I work independently in a field role in support of Home Depot’s Measurement Services center. My role is to provide quality professional customer service that.

Answers inbound calls from customers, quickly assesses customer needs and proactively provides solutions.Provides superior customer service while handling inbound calls for order placement and product inquiry.Documents details of customer interaction into system while on the phone.Drives repeat business by providing, excellent service, accurate and.

Downtown Detroit

High volume of inbound and outbound phone callsConnecting with clients and transferring appropriate departmentsPersuading clients on products, goods, and services; while building rapport and providingexceptional customer serviceSelf-motivated, results-driven, competitive mindsetStrong sense of urgency to my clients' needsLiteracy computer, MS Office, fax.

Speak clearly and concisely in an understandable voice via telephone and in personMake independent decisions that affect the safety of public safety personnel, citizens, andproperty; such as, determining the appropriate action necessary for everyones' safetyThink quickly, calmly, and clearly in emergency situationsPerform multiple tasks simultaneously.

Fairlane Town Center, Dearborn, MI

Responsible for the safety and protection of staff and general publicSupport the organization values and business objectives while performing all related security responsibilitiesProvide round-the-clock surveillance and production of employees vendors and facilityMaintaining security system, camera monitoring equipment, conducting fire and disaster.